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Your price for this item is $79.99

Customer rating

Rating 3.6 out of 5 stars with 283 reviews

68%would recommend to a friend.
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68%
would recommend to a friend
Page 1 Showing 1-20 of 283 reviews
  • Rated 2 out of 5 stars

    Used item with dents and scratches

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I really didn’t know what to expect but seen how it was a pre-owned Phone I’m not surprise by the dents and scratches on the corner of the phone. I figure Best Buy would do a better job at what type of defects to expect when getting a pre-owed phone. Not happy with the product and since I really can’t return it without a stocking fee. I don’t have an option then to keep it.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for Iphone low cost!

    |
    Posted .

    An Excellente quality of pre-owned iPhone! Very important is unlocked! Not bad memory with 16GB storage capacity, very good 8-megapixel iSight camera and 1080p HD video recorder, and also have available the Touch ID fingerprint sensor for security. Best choice for low-cost iPhone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The phone has frame damage

    |
    Posted .

    The came damage on the bottom,I know is pre own but the is damaged and it didn't came with apple adapter too .i want to return it but I can't afford $35 returns fee . The works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

    |
    Posted .

    I was planning to buy an iPod for my morning runs but found out a new one is over $200. Just a few unavoidable bruises on the corners but looks excellent. The unlock button is a bit hard. I will be using it with Spotify and the Nike plus running app

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

    |
    Posted .

    Showed up in a suspicious generic box, with no headphones, and plenty of dings and other cosmetic damage. (Being good to my phones, I'd prefer to do my own damage for that price.) Hard to tell how many times it had been dropped by previous owners.... My biggest disappointment was when I realized that even though it had said "unlocked" online, it was only compatible with Sprint. No thanks. Returned it and got a brand new, newer model for the same price in store! Be warned when returning, there is a $35 restocking fee.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new phone!

    Posted .

    No scratches, great condition over all. Only thing is when making a call I have to turn the speaker on to hear clearly or put head phones on. But for the price I paid, I don't regret my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Battery is not so good. It is an option if you need a backup phone.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My son had this phone a awoke it lasted through thick and thin until he destroyed it

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Phone has some wear, but works great for kids. Way cheaper than a new phone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible will not buy again from bestbuy

    |
    Posted .

    The same day I received my iPhone 5s from Bestbuy online, it started malfunctioning, so I went to the nearest store. The Geek Squad told me the phone was about to blow out and that I must return item online nothing can be done at the store. I will be returning this item for a full refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Accessories are not apple products

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    Posted .

    Hi, Recently purchased apple pre-owned iphone 5S 4G LTE, we went best buy and asked about pre-owned products, representative mentioned it's more like refurbished product. But when it delivered , firstly it was not even in apple box and it came thru some box which just mentioned smartphone , second thing except phone none of the iphone related accessories like charging cable and charger everything is some local made charger. I was completly disappointed and without even turned ON i just went to store and returned it. I am not expecting brand new product would be there, But please specify clearly what we get when we order if its used or new like or refurbished etc. my friends also shocked that best buy wont send like this, Not sure what went wrong.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall, Great Phone but Some Features Don't Work

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    Posted .

    As stated, overall I'm happy with my purchase of this phone but something that is extremely irritating is that it must have been a phone previously used or made to be used in a country (such as China and Japan) that does not allow the shutter sound on the camera to be muted. This means that no matter what I do it always makes a loud noise whenever I take a photo, screenshot, or snapchat. It seems trivial but one of the reasons I bought this phone was for the camera quality and I am now annoyed each time I use it. So be aware that you could be sold a phone not originally intended for use in America and it can come with these issues. That said, it was in great condition, has a great battery life, and everything else I wanted out of a phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fully unlocked phone

    |
    Posted .

    Received phone and was in really good condition. Area that I live in Verizon is the best phone carrier. Went to local dealer and they told me that the phone was not an unlocked phone. Went to local Best Buy and was told that phone was unlocked for other phone carries. These other phone carriers do not work that well in this area. Would have been nice to know that it was not a true unlocked phone. Best Buy showed where it states what carries it is unlocked for but that it is not stated unless looked for. Then was offered a new phone for $600.00. This is the reason I was going with a used phone, do not believe that they are worth the price for a new one. Will be looking for a phone somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Bought as a backup and it serves its purpose well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't not recommend, or buy again

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Wasn't satisfied, wouldn't buy again. Overall wasn't satisfied with the operation did not meet my expectations.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Product was as promised

    |
    Posted .

    The phone arrived promptly and was unlocked. There were slight scratches and nicks, especially at the back, but were to be expected for a used phone. The phone worked well and was as described. The only reason I give 4 out of 5 rating is because I have not used it over a longer term and so do not know how it will perform in actual usage over one or two months. For example, whether it will overheat or discharge too quickly or have other issues or work without flaws.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    Posted .

    This phone works well in great condition. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

    |
    Posted .

    I know that it's a used phone, but I did expected better quality from Apple and Best Buy when they say it's re-manufactured device. Batteries didn't hold more than 5 hours charge even without talking time, constant glitches, poor quality. I ended up buying another one few months later. I will not buy another re-manufactured "certified" device again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is ok

    |
    Posted .

    The phone look like it was new but when I went to change it. The battery became very hot and after six hours of charging the it was only a 90%. Then I used the phone to make about a 10 minute call and it was done to 40% and when it gets to 30% the phone cuts off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, and in great condition!

    |
    Posted .

    Our tween daughter needed a new phone, and she decided that she wanted an iPhone 5s instead of getting a newer Android phone. Admittedly, I was a bit concerned after reading so many reviews in which people complained about scratches and other defects on their phone. However, when our phone arrived a few days after I purchased it, it was in excellent condition! We had absolutely no issues getting it activated with T-Mobile, and our daughter is extremely happy with the purchase. FYI: Our phone came in a generic box with an off-brand charger.

    I would recommend this to a friend