Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 560 reviews
Rated 4 out of 5 stars
Nice surprise
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for daughter who wanted newer iPhone. Was Leary of pre-owned phone but it is as good as new! Daughter loves it and we have had ZERO issues so far!
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Screen
Rated 4 out of 5 stars
Good used phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone came with a couple of minor scratches on the screen, other than that it was in perfect condition and no problems at all with the functionality. Overall satisfied with the purchase must better than one I tried off of ebay.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 4 out of 5 stars
Good phone.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought two iPhone 7's for my 2 son's and I'm happy with the purchase, the price wasn't bad and the phone runs good so far I hope this helps.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Rated 4 out of 5 stars
exactly what I hoped for
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the glass face was not cracked anywhere - the size is perfect - the packaging was completely new
only problem was the little, tiny microphone screen at the top on the front was clogged with dirt - you couldn't hear in-coming phone calls well even though you turned up the volume all the way - I cleaned the bitty screen with a pin - I also had to clean the bottom holes at the end of the phone
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
great phone for money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Low price, good size, simple to use, was ready to pick when they said it would
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Condition
Rated 2 out of 5 stars
Unable 2 be heard after 1 mth
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recieved the phone as expected. It was in a generic “smart phone” box - not an iphone box but that didn’t bother me. It was in excellent condition and even came with a screen protector. Fast forward to 1 month and 2 days after I recevied and start using the phone - I cannot be heard when making calls. At about exactly 1mth in (2-3 days ago) I started getting comments the I can’t be heard clearly or there’s static. Today I cannot be heard at all. I have restarted the phone, that didn't fix it. Buy at your own risk. Problems will start just after return timeframe expires.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
No, I would not recommend this to a friend
Pros mentioned:
Condition, Performance
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone for my 10 year old son being it’s his first phone. He and I love it, best gift ever. Works well no problems, looked brand new. Didn’t come with the head phones that’ll normally come with your phone but great buy.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Screen
Rated 5 out of 5 stars
Great phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received the iPhone 7 32gb black color. With minimal scratches on screen, nothing major. Switching from a iPhone 5 with the home button that can click and now the iphone 7 home button doesn't, a bit not use to it. But will easily adapt to it.
Great camera quality. Easy to use. Overall the quality and price of a preowned phone is okay.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Screen
Rated 4 out of 5 stars
Not bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A few scratches on the screen and back cover. Functionality is good. A bit pricey for a used phone.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Does the job well
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked perfectly! Included charger, cord, and tool. for changing Sim card. A smart-enough phone for the need. Good value too.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Good quality phone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my 74 year old aunt to replace her iphone 6 and she likes it because it operates the same. Good quality phone for non-techies.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Condition
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Crappy phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the phone, first off it was in some random box, it didn't even come with an OG apple charger, it took me over an hour to set it up(which if you're backing up from icloud and everything was already backed up it should not have taken that long), the phone didn't even last me two weeks before it pooped the bed and had battery issues, I received the phone and the battery health was 70%. I will not be purchasing a used phone from here ever again. NOT IMPRESSED one bit.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Rose Gold
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Received a deffective one
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought it, yesterday to be exact and its been turning off every few mins w full battery, and out of nowhere also shows low battery w/o being used at all. Desappointed, Will be returning.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great Phone for Price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is great. Still has plenty of speed for my day to day use. My only issue is that they did not do a battery swap on it like Apple does with their refurbished. Other than that, the screen has no physical damage at all and there is only a tiny bit of wear around the charging port.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great used phone for its priced
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works pretty well after a few months of using it, only problem that I have is that ever since I got it, the battery runs out pretty quickly
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works just as expected. My 11 year old nephew was able to set this up without any problems.
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Better to buy phone new
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I dont like that the phone is no good. Pre-own iphone i thought would be good to use but the phone dont stay fully charged for more then a few hours. Plus the charger didn't work at all
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great preowned iPhone 7
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone came with one or two minor scratches otherwise brand new looking outer phone shell and great battery. Definitely was scared at first buying preowned but ultimately it payed off
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Silver
I would recommend this to a friend
Pros mentioned:
Condition
Rated 4 out of 5 stars
Great phone terrible charger
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is in great condition, the charger it came with charges the phone poorly and another one had to be purchased. Yeah
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Would buy again
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price good phone for what I’m using it for only con is slight over heating and battery dies really fast
This review is from Apple - Pre-Owned iPhone 7 4G LTE 32GB (Unlocked) - Black