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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 704 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 704 reviews
  • Rated 5 out of 5 stars

    Ashley’s Best Buy Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!! I had the iPhone 7 Plus and was just shopping for a TV when I come across this iPhone 8 Plus and thought wow what a great deal and loved the iPhone 7 Plus I had but thought hey why not upgrade a lil for a deal like this and I did and am certainly glad I did just this upgrade made a world of difference on a very positive way it had more added features I did not realize going up One would mean buy it meant a lot do I’m loving this phone and I got a great deal plus I sold my iPhone 7 Plus I had for $160 cash so I made out real great th as no you Best Buy cause it certainly was a Best Buy a long with my 65 in insignia Fire edition television I’m a happy Camper!!!! LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price my only concern is the battery.phone came with a minor scratch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In the year of 11, still a worthy option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 8 Plus used from a 3rd party through Best Buy.com, arrived quickly and in good condition overall. Light scratches on the front, but rear glass and anodized aluminum in pristine condition. A pleasant surprise was the included Mint Mobile SIM with three free months of service. Unfortunately it did not come with 1st party accessories, only a new 3rd party charger and cable. In use, this iPhone 8 Plus 256 has been a fantastic upgrade from my 6S Plus 128. I’m especially impressed by the TruTone color reproduction and “stereo” speaker output. Performance with iOS 13 is crisp and snappy, breathing new life into old applications. The improvement brought with the increased RAM and A11 Bionic is palpable when running resource intensive applications. You can tell there’s iPhone X pedigree inside. And while the major improvements introduced recently in the 11 series are nothing to scoff at, neither is the 8 Plus for those who prefer Touch ID and the 7/8 form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 gold

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The función is very good to my heart opinion to my mother

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great beginner iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad switching from android. It’s simpler for him & he really likes it. The ios is less complicated & runs for fluid. Great purchase for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition of the Cell phone, I liked it a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s tiny scratch but works great and the battery was very low but I got replaced it but the phone looks very good in the back and cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone I had very clean and smart for everyone to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with a very cheap charging cable. After 2 weeks of use the charger broke. Would not recommend to a friend unless I hate them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been having problems since we got it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Excellent Fantastic Cool Dope Lit Fire Outsatnding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVES IT.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect less, it came right on time in very good condition. My fiancé loves her new unlocked 8 plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy PRE-OWNED phone in Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy PRE-OWNED phone in Best Buy, I placed order to buy iPhone 8plus pre owned and it came with a third party charger and adapter from a third party seller. And the device battery max capacity is at 86%. This is totally worst experience. I’m going to return this device immediately and I never buy again from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the quick replacement I needed at a super decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good price item ...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad really loves his new phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad really loves his new phone! It’s larger than the last one and the display is fantastic for a refurbished phone.he is always on it playing games and FaceTiming his Great grand kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would definepitely buy a used phone from best buy again never had an issues with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... came a month later but still love it. Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone shuts off after 2 weeks of having it The Battery doesn’t even stay charged . They give you two weeksto return . The phone started acting up on the 15th day .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is significantly damaged. Needs repair and that would mean out of pocket cost and it’s only 2 months old.

    No, I would not recommend this to a friend