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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 131 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers find value in the good condition and small size of the Pre-Owned iPhone SE, with many mentioning that it works great and is a great size for kids. While some customers appreciate the price point, others express concerns about the battery life and scratches on the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 131 reviews
  • Rated 4 out of 5 stars

    Works great has dent in metal case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good - The phone works great but it looks like it might’ve been dropped at one point which caused a dent in the lower corner but because I keep mine in case it doesn’t really matter it was a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a couple blemishes but it wasn’t anything too bad. I bought this for my father who is changing from flip phones to an iPhone. It was in good shape and came with a charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size with cheaper size

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone with the cheapest price. I Bought this phone because of its perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my son’s phone died way before upgrade time, we panicked but thankfully I was able to replace it with a used one via Best Buy right away. Phone was good condition, works great, unlocked and compatible with Sprint. Even came with cord which I wasn’t expecting! And came several days before expected! Easy to pick up, great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serving its purpose.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned this phone would not work with Verizon. My concerns have been put to rest and the phone worked fine. The Verizon rep did say say because of 5g technology. This phone will not work if it’s ever deactivated. So it looks like the window for these older models is closing. In summary, phone is serving its purpose for my Eleven year old daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition for refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition for refurbished Arrived one day early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter phone!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for my youngest son. Was t sure about buying pre-used phone and was sure st all about setting up on Sprint. But phone came was was in great shape! For now using prepaid card to get son used to having phone. Bottom line is this great value for start up phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality. Excellent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard of bad experiences with purchasing used phones. Especially I phones. But this phone came looking brand new. It programed well and works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone, would buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my 5S. didn't want a large phone and this fits the bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice condition. Ad advertised. Would recommend you others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Apple product and value for the price you pay. Good quality even with used re-furbished product. Well tested product. Small screen size. Otherwise good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast, it worked good on Mint Mobile network (that was the reason for buying it). But unfortunately, the battery was not good. It would die so fast that I had to charge it twice a day. So, I returned it and ordered a new one. I hope that one is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bought this for my mom and she loves it and no issues as of now. Hope it remains this way. Had a couple of scratches but over all the phone seems to work well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will hold onto this device as long as I possibly can, till it either dies or apple discontinues it’s updates. Phone is used was in great condition and stays charged throughout the day with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I truly love this phone so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly think my granddaughter is going to be very happy over this birthday gift. She has been asking for one for her 11th birthday. I also got her a protective case for it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems to work fine but the case is pitted and worn and the battery health just 85%. I was hoping for better based on other reviews and given the premium price that Best Buy is asking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but had many scratches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone great for price but has many scrathes on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some light scratches, a few nicks around the phone but everything in working order. Slight rattle noise but nothing major. Overall pleased with the condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    youngest daughter very first iphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beginning of an iphone era, this will be the first step for her to realize how an iphone works and thereof will explore the newer models in the future. Thank you a very good gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just received the iPhone last week-refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...since we just received the iPhone last week, we are hoping it lasts awhile. It is reburbished so we are keeping our fingers crossed.

    I would recommend this to a friend
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