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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 3.4 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are impressed with the affordable price and small size of the Pre-Owned iPhone SE, making it a great option for those looking for a budget-friendly and compact phone. However, some users have expressed concerns about the battery life and have encountered issues with the phone being advertised as unlocked but not actually being so.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Passcode locked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived with a passcode lock. Trying to bypass, but nothing’s working. Do I get charged a restocking fee if it goes back?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these pre owned phones, their battery life is pathetic

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone was very shiny and new-ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in very good condition with 99% battery life left. Arrived in about a week, packaged in generic packaging but boxed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always been hesitant about refurbished goods. But this phone has been great and for that I am grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great value, would recommend to anyone who doesn’t want to pay for a brand new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love his new phone it just the right size for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone finally died and this was the perfect replacement. The size is just right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stopped working 3 weeks after I bought it. And I was unable to return/exchange it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced the 5 with this SE. Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid requirements for my opinion. Wish I hadn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for pre teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter!! She was very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grease

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Very evident to use and helpful team overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-Owned SE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect product. no issues whatsoever. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this phone. Tottaly recommend this phone for any user.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    refurbished phone is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refurbished phone does not work well at all. many functions do not work. the touch screen is is is not responsive inconsistently, and the battery goes dead in really fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone was not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not Verizon compatible and it was advertised as compatible. I was charged restocking fee when it was BestBuys fault I ordered the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in first month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially seemed to work. Outside of phone in good condition. Now it locks on Apple screen multiple times per day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not upload SIM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone purchased would not upload SIM after charged

    No, I would not recommend this to a friend
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