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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    MAJOR FAILURE AFTER WARRANTY EXPIRED

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this IPad Pro on 4/9/19, and it worked great. It had a 90 day Best Buy Warranty, On August 29 (1 month and 20 days after warranty expired) the IPad shut off, had a white locked screen and wouldn't boot up. Tried to fix using ITunes but failed with error codes 21, 2009, 4013 and 4014. Took it to Best Buy. They got the same error codes. They said it had to be sent to Apple and would cost $397.00 to fix it. I wish I would have bought the refurbished one from Apple that comes with a 1 Year Warranty, But Best Buy enticed me with the $399.00 price for theirs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend. We needed for our square terminals so getting at discount was perfect

    I would recommend this to a friend
  • Customer reviews from ATT.com

    User rating, 4.7 out of 5 stars with 88 reviews on ATT.com.

    See all ATT.com reviews
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