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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 24 reviews

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67%
would recommend
to a friend

Customers are saying

Customers have good things to say about the picture quality of the refurbished iPad 4, noting its great picture presentation and suitability for watching movies and TV. However, some customers have experienced difficulty downloading newer apps due to the iPad's outdated software and inability to update beyond iOS 10.5. This limits the functionality for some users. The larger screen size is also a positive aspect mentioned by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Rated 5 out of 5 stars

    Perfect size for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother that’s 67. She likes to play games, watch movies, read her emails

    I would recommend this to a friend
  • Cons mentioned:
    App download

    Rated 3 out of 5 stars

    Decent tablet for kids.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything functionality wise is fine with the tablet we purchased, but as with many refurbished products, battery life and charge time are huge issues. It takes this tablet almost 12 hours to fully charge. Also, as expected, many newer apps don’t work since the software is no longer updated on this model to the current iOS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for someone with little experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size iPad with good quality pictures. I bought for my older parents who have never had a computer of any sort or smart phone. I wanted them to be able to see family stuff on Facebook also send and receive email. It’s an older iPad so it isn’t able to do any newer apps since they require more advanced updates. Only goes to 10 iOS But it’s perfect for someone who doesn’t do much but look at pictures and make some comments. The only search engine is safari

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t see wear some had owned it, works great no problems, would buy again if I needed another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was new to me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY happy with the refurbished iPad. It was a great price for a device that I could not even tell had been used before. It was new as far as I was concerned, but much MUCH cheaper than new. I did not need the bells and whistles of a brand new one, so this was perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-Owned ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small dent on upper corner which was not described. Came with a charger that is not Apple brand so will not charge the iPad. iPad dies quicker then normal. Price was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best gifts I have given

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silly I know but my son like most kids is a gamer and a tube fan, so for Christmas we wanted to get him a tablet but we didn't want to pay for the latest and greatest. When we saw the refurbished we did our home work and found out that it would-be able to handle the games he likes. We went on a trip to visit grandparents and it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a child, they love watch videos and play games... good price and the quality and conditions are perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I purchased this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy a used iPad but it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time buying refurbished

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew as a Xmas gift as he already had several tablets. Came in cardboard box with aftermarket charger. Decent for the price and he was happy, so I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our 7 year old son - he had the tablet and it just seemed like it wasnt advanced enough for him - since he always wanted to use his fathers very expensive IPAD - so we got this and he LOVES it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Perfect solution!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to keep the grandparents in touch with all the kids and grand kids, during these challenging times. Worked perfectly and very easy for them to use. Nice to see smiles on their faces!

    I would recommend this to a friend
  • Cons mentioned:
    App download

    Rated 2 out of 5 stars

    iPad out date

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this iPad 4 but to my surprise it will not update past iOS 10.5 and the iPad need update iOS 12.5 . Without update 12.5 the system will not allow certain apps to down load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Screen!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPad for it’s bigger screen to do puzzles and watch Tv and movies on, and it’s working out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love using their iPad and they use it to download games. It’s easy and practical for them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pre-owned Ipad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying this since I got it, it has great picture presentation and nice coloring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet is in excellent condition. Like new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet arrived in good condition and very quickly. My tablet works like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished IPad 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I wasn’t the person who ordered it, I would have never been able to tell it was refurbished. Good Excellent product. Very happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    App download

    Rated 1 out of 5 stars

    Awful.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst. It doesn’t charge well. You cannot download most apps. I don’t recommend buying this at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy great with return!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this iPad did not work, but the return was quick and easy with BB!

    I would recommend this to a friend
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