Customer Ratings & Reviews

Watch is great but the band not so much. It keeps coming off. You should have an opinion to select different band. I was charged for restocking fee when trying to exchange the band. Not happy with that.

Went back to store for price adjustment because of sale two and a half weeks after purchase. Customer service would not honor. I am a very active customer and not happy

Went on sale further 3 weeks after being bought n still in box but wouldn’t honor price adjustment prob wont but from Best Buy again

The delivery stole my Apple Watch Ultra 2 and I have been waiting for a replacement for more than a one week and still dont have it fro now. "great service you have", I wouldn't wish it on an enemy! I will never use BESTBUY again in my life and I don't recommend it to others.

The battery was the issue for me. The constant charging and inconsistentency

After driving 1.5 hours to pick up this watch, I opened it up and the watch was not the right one. I took it back after driving 30 minutes out and got told they could not refund me or return it. So I then called 1-800-BESTBUY. Because that’s what I was told I could do and now I am just waiting to hear back from them they’re yet to answer and it’s been a week.

THE STRAPS ARE BAD AND DONT FIT AT ALL.IT TAKES FOREVER FOR THE STRAPS TO FIT

The apple watch ultra 2 could be more accurate with the information, in which all the time asks to stand, other details in the sleep function that gives you sleep reference and could be more complete, the battery lasts very little by the number of function it promises. It’s a watch that I don’t recommend for these details.

Too big for hand. Heavy. not satisfied. Not happy.

Hello, I did not make this purchase. Someone stole my information and made this purchase fraudulently. I have tried to contact Best Buy and the authorities on this matter. It is currently being investigated. So, please stop sending me emails on this. Thank you!

The Apple Watch Ultra 2 Black Edition is next-level! Rugged design, super bright display, and all the features you need for fitness, health, and daily life. Battery lasts long, navigation is smooth, and the black finish looks insanely sleek. Perfect for anyone who wants performance and style in one watch.

I haven't learned all that this watch can do, but I love it! I've owned Apple watches for over 10 years and this one is absolutely my favorite. I love the long battery life and the size of the screen.

Apple Watch Ultra 2: durable titanium, 3-day battery, bright screen—built for adventure and beyond.

Apple Watch Ultra 2: rugged, bright, long-lasting, and packed with features—best Apple Watch yet.

The size is great and I can use it for 2 days non-stop so battery is much better than the original apple watch series. I really enjoy using it.

The watch face has a tiny dent! Not sure why this sent to me, even if it is an open box one

Horrible experience. Bought excellent open box and arrived with the wrong strap, without a charger and the serial number did not match the box.

Not delivered to me because someone decided to cancel my order without notifying me. Worst customer service ever in best buy….

Place the order back October 26th for my apple ultra watch,, still not received it. A little disappointed.

Someone bought this watch with my credit card. Freud! Pay attention Best Buy!