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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2117 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,117 reviews
  • Rated 4 out of 5 stars

    Love the spple care package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to go into the store to have service done on my phone the service was great as well as the price for Apple care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it takes great pics of my dog.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is still like-new even when I’m on the phone the whole day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Watch is the best . It satisfies all my cyber needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care don't leave the store without it. Now, days we have the cell phone which goes with us everywhere home, work, school, on the road, vacations, visits, adventures, movies, fishing, camping, bike ridding, boating, clubbing, wine tasting, golfing, shopping, play, concerts, games, back packing, vegan as well as yoga classes, house sitting, at meetings, stepping, and etc... it is important for me to have Apple Care insurance to be there with me as I care to do the things I do or do not do...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no price on peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't want to get the Apple care+ just because I figured I didn't break my last phone. Then after realizing that my phone was an investment I soon realized I have to protect my investment, 7.99 was a small price to pay to have all of my included accessories covered as well as screen repair for only 29.99. It cant be beat. Now I have no worries using my phone everyday and anywhere. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so grateful for the Best Buy employee recommending I purchase the AppleCare on my device. You never know when something might happen, so having the assurance of AppleCare and Best Buy backing up their products, puts my mind at ease. I would definitely recommend you purchase AppleCare on any of your electronic devices. It's definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those who would rather not pay for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Roku. My boyfriend and i aren’t home often and felt like paying for cable was so expensive for the little use we’d get out of it. We decided to get the Roku and feel it was a great decision. There is access to so much like Netflix and Hulu so there are shows and movies we both enjoy and even for our two year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so pleased with the service I have received from Apple Care. After my daughter accidentally dropped her phone in some water Apple care replaced the whole thing with a brand new phone. I only had to pay $100 which was way better than eating the $600 left to pay on the phone. Super easy to deal with as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for a low price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed coverage on our IPhones and had been disappointed with previous plans that after paying a monthly fee still had to pay it $160 per claim when anything went wrong. We are now confident that we will have very small deductibles if we have any phone damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ I got this AppleCare+ for my iPhone 6S!! Which now I can’t access it bc the card I using to make payments on it was canceled now I can’t switch to my new card. Without having to buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my daughter's have Apple phones and Applecare for their phones thank goodness. Both daughter's phones broke. One didn't cost anything to replace and the other was $100.00 which wasn't bad considering the price of the phone itself. I will always have Applecare on my Apple products definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and support of Apple Care. After having a brand new phone shatter within days and another stop working randomly before a year old, we won't have another phone without Apple Care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am good for breaking my phone and Never got the warranty . I broke my iPhone 6 and payed $300 for a new phone . Got the warranty and broke my iPhone 7 i paid $99 to get a whole new phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this covering 4 devices. I have never had to use it. I am certain that as soon as I cancel it someone in my family will need it. I will continue to offer sacrifices to the Apple Gods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped phone insurance from a fellow competitor company. I purchased Apple Care and have been absolutely pleased with the switch. I will never go back. Thank you Apple Care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different insurance for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Apple insurance through Best Buy has been more affordable than through Verizon. We haven't had to use it yet, but I'm not worried about the process if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this has save me lots of money in the long run because of me being dropping my phone every now and then. Apple has replace my phone twice thanks to apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always on the fence about protection plans but this week my iPhone was replaced no questions asked for $99 just as outlined in the apple care contract. I'm a fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Package in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy went from Awesome protection package a long time ago, to not so great... A great package is available again--you get really value for your money; piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me from having to buy a new phone. My screen cracked and the phone got busted up pretty good. Applecare replaced it with a new one. Worth the money for sure.

    I would recommend this to a friend
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