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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 342 reviews

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96%
would recommend
to a friend

Customers are saying

Customers praise AppleCare+ for its comprehensive protection, peace of mind, and affordable price. They appreciate the insurance coverage, replacement service, and warranty that come with the plan. While some find it expensive, many believe it's worth the investment for the security and convenience it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 342 reviews
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy you warranty, you never know when you need it and the price is reasonable and gives you piece of mind considering what you pay for the product

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Got my phone taken care of

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my daughter's phone replaced when I just completely stopped operating and functioning properly. My only complaint is that I had to travel all the way to another location for the replacement unit, as the location by my house was out of the same exact color, I personally had no problem getting what ever color they had in stock on hand, but they said "No, it has the be the same color". We then keep every color in stock. Imagine if I didn't have another Best Buy in close enough driving distance, then what?!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Extra Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this extra protection today is a necessity. Eases your mind having coverage

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my ph stolen a few times as well as crack my screen a dozen of times and apple care replaces it with no problems it’s worth having

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda of expensive warranties. But it is what it is if you want protection. Kinda like a date.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    apple care

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cost me 99$ for a screen, no issues from apple or best buy, great piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Protect it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be smart Apple is expensive protect it cause you don’t want to wish you did protect it

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone is very expensive, so having it protected is extremely necessary, this service is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you need extra coverage or protection for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great protection plan for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the cost of phones being up to $1000 and the fact that you can break or Have an accident, Or if the phone gets lost This protection plan will cover all of this and I feel a lot safer knowing that I won’t have to come up with a large sum of money to cover any repairs or theft

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must to insure your products stay good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wouldn't go without it !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone everyday and everywhere I go, including on my boat and while Im downhill skiing. Its a great feeling knowing should it get damaged or list I will have compensation, not to mention the technical assistance i recieve when i have issues with the phone, storage,etc

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much need bc of any problem if you have one or great for a replacement(new phone ) it’s a must if you buy expensive Apple products which are always quality-I have only had software issues but they alway come threw Apple is 5stars in my book

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Love Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple Care Plan. I have decided to purchase this warranty on all of my Apple Products It is a very good program to have. The repairs/ replacement, and or exchange process is wonderful. Will recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone protection plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing our Apple iPhones we chose to go with the AppleCare+ w/Theft & Loss for iPhone XS, XS Max, X - Monthly Plan. So far we have not had to use it, but it is a great plan and worth the costs of having the protections it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Insured and Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've got an Apple product, you should have Applecare+.. Point, Blank and Period. Espcially if the Apple Prouct is for a teeenager.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Theft and Loss protection plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing our Apple iphones we chose to go with the AppleCare+ w/Theft & Loss for iPhone 8, 7, 6S - Monthly Plan. So far we have not had to use it, but it is a great plan and worth the costs of having the protections it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have Apple Care+ especially owning a new iPhone 11 pro max. It's worth it and mainly best to keep it well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have - no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had AppleCare+ it’s easy to use and great protection for such expensive devices. Have had to use a couple times, the fix/replacement process is easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iphone 11 so I use the apple care that comes with it. Why you ask because my phone is like my baby and I want it to be protected at all times. I love that they offer you this option when you make a apple purchase.

    I would recommend this to a friend
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