Customer Ratings & Reviews

The installation guy, was so professional. He was friendly and very informative. Not to mention how mannerable he was. I would hands down recommend making appliance purchases from Best Best and paying for installation. The staff is incredible!!

This is an outstanding and very helpful service. Ben, the technician and installer, arrived on time. Was professional and informative. Took his measurements. We discussed potential challenge of removing the old dishwasher and installing the new when we have several layers of flooring (installed after the old unit was in place). Ben gave us the measurements and recommended we go with an LG because of the size and floor. We proceeded to go to a store to order.

On time, polite, explained the process and results. Cleaned up after themsleves.

I used the Greek Squad to install a wall oven-microwave unit. They did a great job. The unit looked great. I would use them again.

The guys who showed up were timely and thorough. The only problem was i requested them to come and install the appliance, they didnt. The crew that showed were 2 hours late and had to fix the mess left by the refrigerator installers.

Gentleman was on time and professional. Stovetop is working great.

Two appliance installers, Gary and Jamel, came and evaluated our kitchen for replacing old JennAir downdraft radiant cooktop with a new one. They are very professional and explained clearly all the details. There was no charge for their evaluation, unlike the installers for Lowes and Homedepot who charge for their evaluation.

The technicians came in on time and efficiently made the necessary measurements.

Had to be rescheduled a couple of times, but date was eventually locked in and technician was on time.

The in home service was set up quickly and had the measurements to order our oven wall unit and microwave. The employee was professional and helpful. Thank you Best Buy. With the correct measurements we ordered the correct size for our space. Not all wall ovens are the same size.

The gentlemen that came out for the survey was very professional and did a great job of reviewing the site conditions and ensured that the right cooktop and microwave oven would fit the kitchen and meet our needs. I would whole heartedly recommend him and Best Buy for all of your appliance needs!

Jorge and Anthony from Premier Logistics did a great job with our site survey. They were professional, on time, and knew exactly what we needed. They gave us additional information regarding the upcoming installation, and we appreciated all their help.

The team was very professional. They clearly explained what was needed for the appliance installation and answered any questions.

For a change, the third party delivery/install/return team was excellent. They were professional, careful with my home and the new LG Refrigerator. They hooked everything up correctly and reviewed the features; told me to throw out the first one or two ice drawers; first gallon of water. The two professionals were courteous, knowledgeable and helpful.

My Best Buy sales consultant, Jesse is amazing! He spent a lot of time with me to find the perfect washing machine. My new GE washer is awesome! Thanks Jesse and Best Buy for the professional service I received. Jesse also assisted me with a new TV that I will be buying next month. Thank you!

Representative was late due to a previous appointment several miles away from my home. Once he arrived, he was thorough, polite and professional.

I had BB come out to measure my space for a 28” dishwasher to make sure it could be installed before I bought it. He did a great job and also determined what else I’d need for the electrical work and gave me options to get it done by them or a handyman. Very professional, no pushing. I’ll definitely go with BB for all of it! Just waiting to receive the dishwasher :)

It's been a year and a half since we purchased the fridge and we still love it.

The gentlemen who came to do the measurements were professional and so very nice.

My experiences with some of the Pacific Home Sales dispatched pre-measurement crews varies widely but in the latest case with a double oven install they did an outstanding job. Arrived on time, disassembled what was needed out of the old setup in order to get complete measurements and a good sense of the electrical hookup and passed all that info to the installation team that arrived a week later. Some small adjustments to the install were needed when the double-oven was onsite but otherwise it went off without a hitch. Highly recommend getting pre-measurements done.