Customer Ratings & Reviews

First I would like to thank Andrew for assisting us in our home. We picked 4 Whirlpool appliances and Andrew did all the measuring. Also thank you to all the delivery/installers they did a great job. Again, thank you Andrew for your professionalism and service. Gary and Nancy Niemeck

Jaren was great but the whole scheduling got screwed up.... it was supposed to be a AV- TV -WiFi site review

Super professional guys. Delivery and and Installation was great. Thank you so much.

Having the pre review, prior to installing my microwave and trim kit confirmed I got the right thing for the space.

Technician visited site 10 days ago, to measure and recommend a replacement washer-dryer that would fit. After the visit nothing! No follow-up. No recommendation. No text. No email. Nothing. We don't exist. I pay Best Buy for their "Best Buy Total Membership" for which I get virtually nothing. I will not be renewing it, and I guess I will have to get my washer dryer from somebody else who wants to sell me one.

The service provider was very knowledgeable and great at answering all my questions. Would recommend this service

Very helpful to have this option to make sure our oven would fit appropriately in our space. Friendly and helpful technicians. Did need to leave a big window of time for their potential arrival time but they came within the window and were efficient.

AIC Alliance did a great job with the appliance site survey for my wall oven and cooktop. They were so thorough, that we realized our new countertops needed to be cut on site to ensure the cooktop fit.

The person who came out to do the site survey and pre-measure was the same person who came out to do the installation. He was prompt, courteous and knew his stuff - great guy!

Very helpful. The guy who came was very careful in measuring and it paid off when we went to the store to purchase. The store was about to get us the wrong size but we showed the paper and now the right size was ordered.

The two gentleman that showed up were on time, curtious and answered all my questions. It was nice to see a crew that were knowledgable and seemed to really take my concerns into consideration.

Received great service from the service techs who came to pre measure for a replacement cooktop, and also the installers who came in afterwards. Both the third party vendor you use and your in-house tech made it possible for my selection of cooktop to work in the existing site conditions. For this I would like to recommend them and BestBuy a good place for appliance purchases.

Showed up within the designated time. Were professional, efficient, polite and answered my questions. Would recommend this service as I can say enough about how good they were. Noting more to add so guess I won't meet the minimum number of words required.

good suction capacity. looks and works very well. Kitchen does not smell of cooking anymore.

Best But has never failed to deliver on time and with the best installers available. I've given others multiple chances and have always been disappointed. Not with Best Buy. You are my "go to" now and in the future!⁰

The installers came out to verify what the salesman measured. Everything was confirmed and verified to fit wit me doing a small modification to the cabinet which I was aware of prior.

I just love my microwave, they were right no fingerprints. The dishwasher has an extra tray for long spoons.

they were very knowledgeable they explain everything i needed to know. Good customer skills

Pre-Measure guy did a great job making sure fridge would fit.

I only spoke with the associate on the phone. I gave him the information and he was able to advise me.