Customer Ratings & Reviews

Very helpful to have this option to make sure our oven would fit appropriately in our space. Friendly and helpful technicians. Did need to leave a big window of time for their potential arrival time but they came within the window and were efficient.

Our new Jenn built in refrigerator is amazing and beautiful

Glad we got this model. Still I wish I could adjust water level, but is not possible with the 24 inch wide model. (You can adjust the level with the 27 inch wide model.

He did not leave our measurements with us. He ok’d a picture of a possible appliance saying it would fit before decision was made. I called the contracted company he worked for, but no return call. Then i called Best Buy with no help to remedy the situation. Eventually was able to contact a friend capable of pulling out the appliances for measuring accurately. I almost went with someone other than Best Buy , but hated to not use my Total Tech.

The installers came out to verify what the salesman measured. Everything was confirmed and verified to fit wit me doing a small modification to the cabinet which I was aware of prior.

Desktop w good memory and SSD was what I wanted and the form function is good the USB ports are easy to get to. I wanted it off the desk.

I was scheduled for an oven install on a Tuesday and a pre-measure on Monday. Got called on Monday and was told the pre-measure was moved to Wednesday. Since that was a day after the install, I told them to forget it. The installers by the way were incredibly good.

he did a great job and answered all my questions. I would us the service again when I need someone to come out

Showed up within the designated time. Were professional, efficient, polite and answered my questions. Would recommend this service as I can say enough about how good they were. Noting more to add so guess I won't meet the minimum number of words required.

Replaced an older GE refrigerator with the larger LG model. So far the LG machine is excellent.

On January 9, 2020, a site survey was done to insure the wall oven/microwave combo unit would fit. Also, it was determined what costs there might be to install the unit. Modification costs were given. There were no hidden costs or surprises. It was all out in the open. We felt the service person (Enrique) was fully competent and knew exactly what he was doing. It was also a plus for us to have this service done at no charge to us. Thank you!

Best But has never failed to deliver on time and with the best installers available. I've given others multiple chances and have always been disappointed. Not with Best Buy. You are my "go to" now and in the future!⁰

Pre-measuring team was very professional and did a great job remeasuring the existing built in microwave oven space. Same people did the installation and did a great job!

Great electric cooktop heated real quick. Double ovens are AWESOME now can bake 2 things at once.

Installers did awesome job. They were on time and took care of the installation in timely manner

The oven that i originally purchased was not a good fit ,,,it would have required 3 cuts…the technicians were very patient while we called customer service to change the order for an oven that did fit.

Having the pre review, prior to installing my microwave and trim kit confirmed I got the right thing for the space.

Consultant was prompt and very helpful with our questions. We look forward to returning to the store around the Fourth of July hoping for a sale on stoves.

Received great service from the service techs who came to pre measure for a replacement cooktop, and also the installers who came in afterwards. Both the third party vendor you use and your in-house tech made it possible for my selection of cooktop to work in the existing site conditions. For this I would like to recommend them and BestBuy a good place for appliance purchases.

Not very helpful. We thought there would be more advice, not just measuring. He said someone would contact us but nobody did. We called back and left a message but did not get a call. We bought our new microwave and trim kit from Home Depot to save $50