Customer Ratings & Reviews

The Geek squad serviceman is always friendly, reliable and on time. Very knowledgeable and always get the repairs done on the first day. The guys that ship your needed parts ahead of the repair date, always ensure they send the correct parts and that they arrive on time! I can depend on The Geek Squad which is more reliable than the appliances I bought.

The service getting the sizing was great. Have not heard a word about what we are able to select for the service we did??.?

Measure to insure product would fit before coming out to install

I highly recommend pre-delivery measuring service!

Service, installation was great. The installation tech was very knowledgeable; he did everything in a timely manner and cleaned up after himself.

Very professional and the service is free! Crew came on time and helped us choose the right appliance.

They were on time. They had a very nasty disposition beginning the site survey. No communicating of any questions of the process were asked by the lead person.

Would recommend getting the service, it was quick and easy.

We were getting a gas range installed but didn't have a shutoff valve right at the range location and the site survey person informed us that we could install this valve ourselves or have a pro do it. We decided to do it ourselves because our range was being delivered and installed the very next day.

Fabian and Roger came by early and completed the measuring in less than 10 minutes. They were highly professional and very knowledgeable with their skills. They told me that I would have to move some things prior to the double oven installation.

They did a great job premeasuring! Everything hung turned out great!

Absolutely useless, they first cancelled my appointment citing I wasnt home...but the time they cancelled was BEFORE the window, so they basically didnt want to show up. They lead tech then called me and tried to talk me out of then having to show up, saying " well any microwave would fit, I put those up all day, you can pick any and I can just give you the measurements over the phone". Who says that?? To further make the situation WORSE, the two guys showed up with NO TAPE MEASURE TO A PRE-MEASURE APPOINTMENT......they showed up without a tape measure or pen, paper, they WREAKED of cigarette smoke so much so that the stench lingered in my house and I had to burn incense and spray to get the smell out. It was the most unprofessional scene, Best Buy should be embarrassed to use Just Install Inc in Atlanta. Just deplorable.

It is always a pleasure to have you over to do a home visit and take care of my computer needs as you folks have a tendency to do excellent work.

The sales crew was wonderful. They sent people out to measure to be sure everything would fit. They also sent out the installation crew to make sure everything fit. We are very happy with the service that we’ve received. Our stoveFan and dishwasher are back ordered till July.

The Agent did not inform me that my selected oven would require an additional fee to make the cutout larger. (And did not tell installers to bring a saw.) He also did not measure correctly for the microwave oven.

The serviceman who installed my dishwasher was kind and very knowledgeable. He showed me all the ways to move the racks and which cycles were the best for which situation

A thorough and professional visit. The service person was most helpful and provided excellent advice. Could not have asked for better.

Crew arrived on time, did prep work efficiently. I signed papers acknowledging the prep work was done (preliminary measurements, etc). I await product recommendations.

It would be really nice if you'd get a call about delivery. The 3rd party and BB should consider communicating.

The scheduler was so awesome, she was able to book everything I wanted when I wanted it... something 2 other folks couldn't do... thank you so much! You made my day!