Customer Ratings & Reviews

Iove our new gas stovetop. It works very well. The install folks were very professional and it is easy to clean and manage. However it does not appear that I received my reward points for this purchase.

I am giving this rating because the microwave works fine but the trim kit that we purchased has been delivered twice with dents. So Best Buy is sending us a 3rd trim kit hopefully this one comes undamaged .

On time, very polite, efficient. Left me with documentation

Both men were knowledgeable. Just waiting for appliances to be delivered and installed.

We have not received our refrigerator as of yet, but the gentleman that came out to measure our space was very professional.

Finishing touches to GE Microwave Oven installed in existing cutout over new GE Profile Double 30" Oven.

Cooktop was purchased the middle of Feb. Three months later, two days before delivery, was a message about cutout measurements. It would have been helpfu,l at the time of purchase, to know about measuring. Cancelled order. Desk help found “7” alternates. Only 1 of the 7 had correct measurements. Not confidence inspiring.

The site surveyor did an excellent job measuring the spaces and letting us know what additional items we needed to have onsite for the installers. We are very pleased.

In home consult was great. BB tech laid out different options for the kitchen upgrades.

The gentleman who arrived at my home was friendly, courteous and measured my existing stove so I would not have to face any issues when the Best Buy delivery team comes with my new cooktop.

Geek squad is always professional and does a great job..

The surveyor was very professional in completing his task in a timely manner.

A wonderful service provided by Best Buy. The on site review helped us in our decision making process. We otherwise may have made the wrong choice in buying a new microwave. Highly recommend.

Mike came and measured area for microwave above range explained options enough to understand

The person that came to the house for the onsite survey, was on-time and very helpful in regards to what we should and shouldn't do.

The two gentleman that came to my home to measure were very nice, very considerate and professional. Can’t say enough kind things about them. Thank you Best Buy for having quality gentlemen!

The man who installed the microwave was excellent and I would give him a gold star. The survey man ahead of time did not get the complexity of the installation.

Jarrod Rego was wonderful ! He came out and was very professional and helpful . He even went above and beyond and went with me to the store when they sold me the incorrect product. Highly recommend a site survey.

I can’t believe how nice my new stovetop Jenn Air is . Not only is it beautiful , it gets really hot fast , it is very easy to clean , Every gadget on this Stovetop is exceptional.

The employee was polite and punctual. He answered all our questions. He was quick and professional doing his work. He informed us of what products we could purchase for replacement and how to go about it.