Customer Ratings & Reviews

Very polite and professional and job was well done.

nice guys, made things easy, in and out with not hassle

We were very pleased with the installation installer and his helpful advice to have the shut-off valves replaced.

from start to installation everyone was professional and timely.

Our in-home advisor was very knowledgeable, understanding and accounted for our best interest. He helped us with our decision.

Very nice people came to measure explained everything I needed to know. Now I just need to pick out a stove top that will fit.

It was a great service. Excellent customer support

Cooktop was purchased the middle of Feb. Three months later, two days before delivery, was a message about cutout measurements. It would have been helpfu,l at the time of purchase, to know about measuring. Cancelled order. Desk help found “7” alternates. Only 1 of the 7 had correct measurements. Not confidence inspiring.

I received multiple calls regarding the measuring appt and also the installation appt Seemed like too many subcontractors were involved.

On time, good work, explained what was needed to be done, mannerable.

Very good service from the people checking everything before the installation of my new appliances. Nice guys that answer all my questions.

Iove our new gas stovetop. It works very well. The install folks were very professional and it is easy to clean and manage. However it does not appear that I received my reward points for this purchase.

I tried to resolve my problems on the phone. After waiting 25 min I decided to go to the store. I got help from Patrick with rescheduling an installation. Next Travis, was amazing with his help finding a refrigerator!

The gentleman who arrived at my home was friendly, courteous and measured my existing stove so I would not have to face any issues when the Best Buy delivery team comes with my new cooktop.

Helpful serviceman. Problem solved! Ice had bad taste but serviceman said to run the water inlet for several buckets of water and that worked. Ice tastes great

I brought a 75 inch Sony tv, I was anxiously waiting for the arrival of my tv and did not come at the expected time scheduled for Best Buy , when I called them that’s when I found out that the tv was late , I did not received any email or notification from them explaining the delayed of the item , it delayed a week and I was offered a 160 dollar gift card that upon this day I have not received this was in April of 2023 and still no signs of gift card , this is a sad situation because I thought this company was more reliable and responsible and the results are that I will not be buying a single thing from them ever again due to their irresponsibility amd false promises.

The person was honest and knowledgble and didn’t try to sell me anything

A wonderful service provided by Best Buy. The on site review helped us in our decision making process. We otherwise may have made the wrong choice in buying a new microwave. Highly recommend.

Nice man, focused and quick. You need to stop requiring certain volumes of input or responses to questions. Take the 5 stars and be happy.

I can’t believe how nice my new stovetop Jenn Air is . Not only is it beautiful , it gets really hot fast , it is very easy to clean , Every gadget on this Stovetop is exceptional.