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Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,981 reviews
  • Rated 3 out of 5 stars

    Measure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not be completed till next week. I hope so.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need better fitting before installers come out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave and trim fit did not fit the space well and the appliance people had to cut wood and make it work, for which I had to pay extra and now the glue on the trim kit is already loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Site Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative visited the house, inspected the space and recommended the product. She was very professional, she gave us a heads-up before arriving and she was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan showed up right on time to complete the home survey and measuring. It was a very positive experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It fits but it's not functional.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a bigger refrigerator but it seems my old one held more food. The ice comes out as cubed and crushed on the cubed setting so I have to always give a warning when I give company a cup with ice in it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! Appreciate the service and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice guys, made things easy, in and out with not hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premeasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional and job was well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site survey was good idea to have done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They checked to make sure my electric and water was ready for hookup, path to bring in appliance and double check all measurements to make sure dishwasher would fit before installation. Good idea to have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was courteous, helpful and quick. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unfinished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time & knowledgeable. They took the measurements back and I haven’t heard back from them. I am still in need of a microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do your premeasurement in case! its Free!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sycamore plumbing were very professional. Giving us honest answers and abilding by code. I would recommend a pre measurement to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Tech guy (Kyle) call us before he left his former customer and showed up on time. Very kind, checked everything in detail and gave good recommendation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What’s next

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first microwave was on back order and never arrived. Received a call from consultant whom had already come out to my home to measure for a dishwasher & built in microwave informing me on the lateness of the back order of the microwave & thus recommended another microwave that unfortunately did not fit. Two more Consultants came out more than a week ago now, to properly measure the opening as where the microwave is to go I’ve called I’ve texted no return call nothing where do I go from here. I’m paying for a microwave that I don’t have & no one will return my calls nor text. Where do I go from here, another appliance store? Probably after I call for a full refund on an item I don’t have but I’m paying for I think not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great service. Excellent customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to 7th Ave for install!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim and his team from 7th Ave did an amazing job installing the fridge! They were kind and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this service..(not needed) but it would have ben as good as all other BB services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new stovetop (my current 50 yr old stovetop finally stopped working) and I needed help with measurements, etc. A very courteous and knowledgeable Geek Squad agent made this process easy and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pre-measure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a very professional and friendly job. enjoyed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike D and Nate L were very professional. They took the time to answer all my questions - measuring for the new refrigerator.

    I would recommend this to a friend
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