Customer Ratings & Reviews

Person who came to help with this was through. Provided all information and clarifications. Was also able to recommend potential fits based on measurements. Overall did a great job

Arrived on time. Very polite. Knowledgeable. Free service provided to take measurement.

First team sent by Best Buy said installation couldn't happen. Best Buy sent an outside contractor who said he could do all of the cuts needed and he did a fantastic job. Everything fit well.

The team that was sent to measure the space for my new stovetop and new oven was fired by Best Buy, but Best Buy did not send someone else resulting in the appliances not being installed in a timely manner. This was exasperated by the fact that I could not talk to anyone at the store where I made the purchase. Talking to Ai was frustrating and useless. Humans whom I spoke to were also a waste of time. I ended up traveling an hour back to the store to speak to someone.

Best buy helped give me a path on how to move ahead to install a vent and a microwave.

The contractor Guy that comes out. He is very knowledgeable and helpful! Always have a good answer if doesn’t know he will always call to find out the right answer! Awesome service

Installers were professional, courteous and quickly performed their jobs

Ok i guess. Went with Bestbuy because the service is cheaper than others. Suspect service though.

It will not be completed till next week. I hope so.

Review of the pre-measure only. Team proceeded to pull out my wall oven to measure the opening. They used dimensions on the BB website, not those of the make and model of the purchased item. (Dimensions were different and led to a complicated process.) When replacing my oven, it was not centered properly, I asked it to be fixed. They said it was right. When measuring another area, the person writing down dimensions, placed his arm/hand on a painted wall. He did remove it when asked. Overall, I felt they were disrespectful of me and my home. DEFINITELY use the dimensions of the make and model purchased, not BB.

I have saved money with purchasing my Total Tech service, I will always have Total Tech.

Excellent service. It's worth the best buy membership.

The 2 guys were exceptionally professional and pleasant.

Mike D and Nate L were very professional. They took the time to answer all my questions - measuring for the new refrigerator.

So far everything is good. Smooth process for removal of old ovens and installation of new ovens.

Someone came over to check pathways and install spot. When the date of appliance delivery came , it went smooth

The gentleman came to my home and measured the space for the appliance and left. I haven't received any information from the store to explain what the next step is for purchasing the appliances. I went to the store and no one in the store/Applicance Dept had any information regarding the site survey.

Sycamore plumbing were very professional. Giving us honest answers and abilding by code. I would recommend a pre measurement to anyone.

Very efficient, very quick, and very friendly - most impressed

Excellent customer service, very thoughtful, helpful