Customer Ratings & Reviews

Fast considerate and professional. Great work. I would use this service again.

It is so nice to have a fridge that works. Glad Samsung is off to the land of the dead! I thank Roz & Dustin for their teamwork that made it happen.

Only 2 items for me to purchase to replacement existing item

they were professional and good at measurements and explaining things.

The Geek Squad person was an expert in appliance measurement and installation. He clarified the building code for over the oven microwave clearances. Turned out that we will not need to move our cabinets after all.

Good value, professional install service, knowledgeable sales person

The techs were very thorough and accurate. However the part I wanted is discontinued.

Arrived on time. Very polite. Knowledgeable. Free service provided to take measurement.

So far everything is good. Smooth process for removal of old ovens and installation of new ovens.

Unorganized, missed August 1 2022 appointment for survey and next appointment for installation. Went to store at Willowbrook supposedly sales representative never made appointment correctly on computer for survey And the stove top was on backorder. They gave me customer service number Called customer service they said they would make it right made another 2 appointments again no call no show. This was with 3rd appointment . Three days missing work with 12pm to 8pm appointments. So I called Customer service again to cancel 4th appointment and they are like ok sorry and we apologize we will cancel it. Then that night crew calls me to tell me they are 15 minutes away. Did not accept it went to Lowes.

Quick and efficient. Geeat service. Service technician was easy to work with.

The Geek Squad did a wonderful job of installing all of our home theater components.

Very Professional. Answered all my questions to the best of his knowledge

I have saved money with purchasing my Total Tech service, I will always have Total Tech.

Best buy helped give me a path on how to move ahead to install a vent and a microwave.

Pleased but wonder about sound of slow dow and pick back up

The tech was on time, gracious, and understanding of the issues that we have been facing for months.

The appliance was readily available; we were contacted fir measurement in an expedient manner and all is working well.

professional advise and knowledge. They let me know what I had to have done to get the products that I want !

This is a free service and is a must before you buy any major appliance. I have an old built in oven and I found out that the new oven I was looking at would not have fit because it was too deep.