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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1975 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

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    Rating 3.8 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,975 reviews
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! And I appreciate the extra help you gave !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and friendly people at work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people quick service were able to answer all questions and complete installation at optimistic time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure it will fit?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a replacement built in frig and wanted to be sure it would fit without having to remodel. This was a free service and we didn’t want to take any chances. Another good decision my wife made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space organization; just what I was looking for....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #rd Party Site Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no issues with the site survey. It individual was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service on time card is very professional and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, cooperative and understanding of the situation. Agents were willing to work with us to resolve the matter in an acceptable way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site Review was ver good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and efficient! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was great and the guys were superb, thorough, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy every step of the way for us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really useful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for guidance to get, install a new range and range hood in my home. I didn't end up getting any recommendations that I could use. Part of the challenge was I needed the granite/cabinets customized to fit a new slide-in. I ended up going with a major hardware vendor who had a partnership with a contractor to get it done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre measurements were completely incorrect. When the stovetop we ordered arrived and was in the process of being installed, the installers determined the cuts to install the stovetop could not be made and the unit would not fit. We had to return the stovetop which we waited four weeks to have delivered and installed. Complete waste of time. All the while, customer service was a nightmare to deal with and the majority of the time was completely unhelpful and non accommodating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-order measurement service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a pre-order measurement service performed by Jeremia Foote. He was very knowledgeable and cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freidnly staff and quick service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick in and out service. Technician showed up on time as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time, courteous. I like how I was always kept in the loops of communication through emails and phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Measurements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. The employee was on time and explained everything he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men where very polite and where very careful o setting up our new Tv and taking our old tv out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was an expert in appliance measurement and installation. He clarified the building code for over the oven microwave clearances. Turned out that we will not need to move our cabinets after all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measure First!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very worthwhile! We would have purchased the incorrect size for a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances properly installed. Installers are professional and courteous. We’ll done.

    I would recommend this to a friend