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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,981 reviews
  • Rated 5 out of 5 stars

    Measurements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with people measuring for my double oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and prompt

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was on time, knowledgable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-measure appliance install service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional and left good notes about install requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measure First!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very worthwhile! We would have purchased the incorrect size for a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site survey& pre measure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They on time & were quick & thorough. Hoping all goes as smoothly when the wall oven arrives & is installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great asset to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen Morales will be called to come out in the future to assist us on other items we are contemplating. He was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Pleasant. Respectful of my home. I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallace

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job. Their help is always appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was great and the guys were superb, thorough, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price od admission

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was very polite and courteous. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nicely delivered, on time and on budget

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicely delivered on time and on budget. I bought a Samsung tv and a sound bar and it was a very good experience from the beginning to the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's delivery subcontractors were on time, polite, efficient and very careful to avoid possible collateral damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service on time card is very professional and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives that came to measure the space for a new refrigerator were prompt and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen applian installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and David did an amazing job installing my kitchen appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i love purchasing all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances properly installed. Installers are professional and courteous. We’ll done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Measurements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. The employee was on time and explained everything he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a great idea to eliminate any surprises before the delivery folks show up with a truckload of appliances. They do a great job evaluating all the areas involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. They really knew what they were doing and did a great job cleaning up the mess

    I would recommend this to a friend
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