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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,981 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good after Bosch Support performed a service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premeasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a good job premeasuring for our oven install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall oven cutout minimum dimensions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The site survey team from Best Buy took their time to “get it right”!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple ordering process, on-time delivery and installation. Great customer service along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre measure for Viking range hood and gas cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and helped us plan for the installation. Ultimately, they did the installation as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. They gave me a concise and clear recommendation and explained the technical requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Survey went well. On time and helpful. We are satisfied with the results.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and effort for installers and myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever followed up and called me to set up a time after the installers came to look at the installation. I called multiple times, went through about 5-7 people each time and at least an hour and a half of my time each time between holding and all the transfers and always, always!, ended up being disconnected or not having someone who could access the quote to set up the installation time, resulting in another transfer/hold/this department is not open/disconnect. I wanted this installation to happen. I tried so hard. And the current system just failed miserably. All that needed to happen was a time set up and a price confirmed. Instead it was a waste of your installers’ time and mine own.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tech was outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very professional, outgoing and outstanding. I will be purchasing products again due to his outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous service. We’ll set up. Just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre measure before oven installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By having the Geek Squad come out and measure it avoided any problems. I recommend the free service from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians called prior their arrival time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were well organized, curteus, highly trained and knowledgable and completed the instillation in a very reasonable time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were thorough, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to measure the room for my new refrigerator. Very competent and pleasant to work with. Highly recommend for any appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent double wall oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the easy slide racks Visibility of oven contents is excellent Easy controls Even heating Price was comparable to others Have not cleaned it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. The technicians knew what thye were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its A Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wes, very professional and on time excellent installation and walk through when completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre measure for a new stove. Representatives were on time and courteous. They checked everything and confirmed everything was okay. They explained things clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional & provided excellent service. A main reason why we shop at Best Buy is this wonderful service!

    I would recommend this to a friend
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