Customer Ratings & Reviews

Good service .came in time. Problem fixing and polite

Great service by there employee, he explained it so nicely about all kitchen appliances.

Glad I had the review prior to purchase to make sure my item would fit properly. After all measurements were made I knew what models were the best fit.

They came on time. They were efficient. I expect a great installation when they bring the appliance.

Guys were great! Knowledgeable, helpful and professional.

Nice little desk lamp. At sale if 16 bucks a good value ! Nice light with 3 levels and not hurting the eyes.

These guys were great very polite and full of information for my questions.

This is a review of the site surveys prior to install of a new fridge. I received two site surveys. Both times, I was instructed the space for my intended fridge needed to be extended height wise. Both teams of surveyors informed me there was not other foreseeable problem. Come install day, the install team inform me they could not complete the installation because the width is too wide and thus they could not anchor my appliance as per their guidelines. This added considerable frustration, time, and inconvenience to the process.

I was told by the Best Buy Sales person that I needed to make sure that the new double oven would fit my space. A separate sizing visit was required to assure things would fit and that the Best Buy install would be successful. I agreed. This was a waste of time and money. The appointment had to be within a day or two of the install. It took 6+ weeks to order the oven, so if it did not fit, I am not sure what would have happened! The technicians who came to measure did not know what we bought and had my wife look up the model on the internet to get the dimensions. With that, they confirmed it would fit... same thing I did before I ordered. The install guys never got the data and did not believe the oven would fit when they pulled the old one out! My wife convinced them to go ahead and try without making modification cuts to the cabinet. It fit just fine. the installers were suprised. Save your money

Quick and simple. Came to the house, took measurements.

The guys were able to get my soundbar hooked now its like im in a theater

Worked with Demetrius. Excellent service good price. Just awaiting delivery and installation

The team was excellent and easy to work with and very responsive.

I want to buy a new refrigerator but I'm concerned about a somewhat narrow kitchen door and didn't trust my personal measurements before expense and disruption of buying the wrong one. I was happy when the salesperson suggested a geek squad site visit. Although they came and measured on time, when I returned to the store 15 miles away, they couldn't find the details which I was assured would be on the BestBuy computer. Told that maybe I went to the store too soon after the site visit, I returned some days later with the same results, and again and again. No details in my account record. Back to square one and no new refrigerator.

Your employees were very professional -- the two who did the survey as well as Rob and Jose who delivered and installed the dryer.

Everyone from the first agent to the installers were very professional and I am very pleased with the service.

Great service! The in-home team were knowlegable, professional, and fast!

The refrig was delivered with damages and could not be installed. Nor could the broken exchange be taken. I am left with no refrigeration since July 5.

Fast, efficient, courteous and accurate. I feel ready to buy my next appliance

Technician was thorough and provided great advice on a replacement appliance.