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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,981 reviews
  • Rated 5 out of 5 stars

    BestvBuys Service is the best!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Service is the best! You guys do it like no one else, Highly recommend. Reliable and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and courteous. Measured quickly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very professional in there work checking the size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 star rating, very unhappy missed a day of work to be home when someone came too measurer which was somewhere between 7:00-1:00 didn't hear from anyone so i called and was told 7:00-7:00 I didn't leave my house all day 7:00 pm still no one you would think they could have at least called me when I called them they wanted to reschedule for a Saturday 7:00-7:00. No thank you i will not stay at home all day on a Saturday too see if it's going to be a no show

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick site survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the surveyors were professional. The survey was quick. Would definitely recommend advance site survey for successful installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great Response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly responded to an issue with our washing machine and we were able to get it fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge Oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job installing my oven .it took them a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Juan Couoh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Juan Couoh and his team member were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, answer all questions and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I did this because it provided info about my install that I did not know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in appraised the outside, driveway, doorways. They measured inside, they were thorough and paid attention to the details.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad are my kind of ppl!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very helpful and knowledgeable and hung up my tv in less than a hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service professional was very polite and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ovens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent people over to measure are cut out for a new oven everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation - clean as a whistle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installation was done quickly and properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. He was friendly, considerate and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home service. Although needed 3 trips for home installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed up on time and communicated well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are on time and very communicative.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare of a Non-Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a nightmare of an installation from the set up, drop off and everything else in between, At this time I have my stove and the other item in the entry way of my home, not installed at this time. The appointment times were wrong. The site inspection did not detect any problem, but when the delivery came, problems with the gas line. 2 appointments, wrong times and no installation. 2 days given to the delivery and installation and it didn't happen. A total waste of my time, not to mention phone calls of appointment times which were wrong. One hand doesn't know what the other is doing. Just totally messed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack was outstanding, knowledgeable, professional and efficient.

    I would recommend this to a friend
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