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Pentagon City
1201 S Hayes St
Ste B
Arlington, VA 22202
Opens at 10 am
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  • Front. Geek Squad® - Appliance Site Survey or Pre-Measure.

Appliance Site Survey or Pre-Measure

SKU:
5357348
See Details

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,981 reviews

  • Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out. Real fast. Gentleman took the measurements he needed

    I would recommend this to a friend

  • Glad they came out !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad out to do a pre installation review. Discovered that I needed to do some cabinet work before item delivered.

    I would recommend this to a friend

  • Samsung Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Samsung Bespoke fridge. Very convenient

    I would recommend this to a friend

  • Very professional and courteous technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea from Best Buy. Free, too. Installer crew came on time for the appointed time. Quick and were done in less than 10 minutes.

    I would recommend this to a friend

  • Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick is outstanding. Professional, personable and excellent at his work.

    I would recommend this to a friend

  • Quick, accurate service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick accurate service, friendly and helpful associate.

    I would recommend this to a friend

  • Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came out took the measurements and answered all the questions I had. Very respectful guys.

    I would recommend this to a friend

  • Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new appliances. Refrigerator. Microwave. Dishwasher

    I would recommend this to a friend

  • Awsome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were polite and very detailed with their measurements.

    I would recommend this to a friend

  • Randy from Elite Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy from Elite Installs was very professional! He helped figure out which machines would fit our space.

    I would recommend this to a friend

  • Love my watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale girl was great patience and polite. New her merchandise and recommended screen protector and all

    I would recommend this to a friend

  • A Waste of Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "expert" that did the survey did very little. I knew more about the installation than the expert did. He very casually make a measurement. He noted that he would update the order for a longer hose for the ice maker hook up. (That didn't happen and I cancelled the hose.) He did not view my water supply and I had to supply the shoe covers that he and the assistant needed. I was very unhappy with this service.

    No, I would not recommend this to a friend

  • Site Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledgeable, very Professional and prompt with great Customer Service.

    I would recommend this to a friend

  • Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Survey was detailed. I was assured there would be no issue removing my old appliance and installing a new one . The day came for install and the techs arrived pushed on the appliance a few times and stated it couldn’t be done.

    No, I would not recommend this to a friend

  • Housewife

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and worked very professionally.

    I would recommend this to a friend

  • Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional fast and answered all the questions I had

    I would recommend this to a friend

  • Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a double oven, stove top and vent. We have not had them put in yet but are very excited to do so.

    I would recommend this to a friend

  • Great Whirlpool washer and dryer. Installers A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my Whirlpool washer and dryer were wonderful. Patient, kind, knowledgeable.

    I would recommend this to a friend

  • Site Survey for cooktop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop survey for a replacement went well. Might have to enlarge the opening in counter by quarter of an inch. We will see.

    I would recommend this to a friend

  • New item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation person was very quick and professional.

    I would recommend this to a friend
Page 68, Showing 1,341-1,360 of 1,981 reviews
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