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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1975 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,975 reviews
  • Rated 5 out of 5 stars

    Great wall oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made sure I had the best product available for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same people who installed. Seemed a. It unnecessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in reviewing our measurements and providing recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called before arriving, arrive in time. I will highly recommend to pre-measure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Appliance pre measure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He measured just like we did that was it. we were told he would be able to tell what sizes would fit. also help which model might work. But none of that happened. So we figured it out on our own and took several models in with us and hoped we guessed right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by installers but needed it for the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The measurements they took were right on point. The stove fit with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer n dryer. Excellent capacity andcwa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and follow up. Knowledgeable and helpful staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible delivery experience. Best Buy was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was terrible on my home. I had a total of 5 visits before they finally delivered. They refused to remove doors and then needed a different cold water outlet. The staff at Best Buy were terrific in their support and sincerely appreciated everything they did to support them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed by virus's and were very helpful and fixed the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Person appears on scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xcellent servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great in delivering appliances and In their service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor coordination with third party measurements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to get firm confirmation of what appliance will fit in the space as the third party who measured has not reached out to us or Best Buy with the measurements. It’s been a few weeks with no response from anyone. We expected better service from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really quiet; has lots of spaces and settings for your dish load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and easy to read I thought it was straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very helpful and knowledgeable with the new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two different installers & they are both very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, made a thorough inspection, and was considerate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WHY IS THIS SO DIFFICULT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meeasurments for double oven were never recorded in the computer after arriving 6 hours late (8:30 pm)!. As of today August 8 still trying to get someone out to take measurments. Excuses; mesurements were not recorded, truck broke down, we need to reschedule. Im on my 4th reschedule date. When this one falls through, i have to go to Lowes. .

    No, I would not recommend this to a friend