Customer Ratings & Reviews

Two experts arrived with a graph worksheet and gave advice as they measured doorways and the laundry closet area to fit my selected laundry center. They marked everything on the graph with measurements and other helpful information!

Very pleased with my install, they did amazing job! took the time to do everything right. made sure all was working etc..

Uriel and Ryan installed our dishwasher today. They were personable, polite and professional. We appreciate them. So far the LG dishwasher appears to be fantastic.

The Survey Team arrived on time to evaluate the potential cooktop installation for proper fit. They were very precise measuring the existing opening to determine if it would accommodate the new cooktop without modifications. There were no issues and the next day the installers arrived and installed the new cooktop. It fit!

Alex was very helpful and informative. We could not complete the purchase due to the item (microwave oven) being out of stock. He suggested that we would be informed when it became available.

They were very prmpt and courteous at the job site. I placed a follow-up call to Premeir Logistics asking to have the site technician give me a call and they never called me back. I do not know if they got the message or not.

Great product and the installation team was fantastic. Super quiet and you don't even know it's running. Make sure to try different wash and dry cycles to get the best one for you. Very happy with this purchase.

The premeasure for making sure the double wall oven would fit and no further work needed to be done worked out really well. The appointment reminders and coming within the stated time worked out great for us. The installation also went smoothly along with the appointment reminders and installation time slot.

The measurement was taken quickly and easily. I was assured that the refrigerator was able to be delivered into my home with no problem, and it was! Many thanks!

I am pleased with our new General Electric washer. It has more features than our old washer. It is easy to use and does a great job of cleaning our clothes.

Gives peace of mind to ensure an appliance will fit and if any problems. For example, an electrical box had to be redone (slim vs standard box) and extra support added. Does cost extra as not part of standard installation, but then installation went smoothly.

The plate doesn’t stay on track when it spins. I don’t the way the buttons are set up. It’s functional though.

My stainless Whirlpool fridge is great looking and has room for everything!

Very knowledgeable and friendly crew. They explained the fitting challenges and that helped BB also to look for alternatives. BB staff was also helpful in identifying alternative solutions

After initially having a problem with the space available to place our new range, the sales team at Best Buy in the Scottsdale store worked swiftly and accurately with a third party to get our issue quickly resolved.

We purchased 3 large appliances & decided to buy the accompanying servicing agreements. The appliances were at sale prices & all performed at an expected high level, but the dishwasher required an adjustment in the space. We called Best Buy & someone came out & made the adjustment within days. Very happy with the appliances & the quick response for the adjustment.

Individual was not told by Best Buy what he was supposed to be measuring for. I do not think that it should be up to the customer to advise what the job entails!! Shouldn't Best Buy inform the person who is doing the on-site measuring??? Not very professional in my estimation-makes me wonder??

My purchase went smoothly, I had great help in the store! My installation for dishwasher oven and microwave was great, great people with amazing customer service, he even show us how to operate and make sure all appliances he installed works!! but the person who came to install fridge had a worse customer service ever!!! He even left all the inside trash in, didn’t even bother to show us how to operate or even it’s working properly!!! Was so disappointed!

I purchased two Whirlpool upright freezers. One for my son’s house and one for my house. These freezers for as large an interior storage capacity of 19.6 cubic feet has a small exterior footprint of 66” high x 33” wide and only 30” deep. It’s super quiet and has a fast freeze option and it’s FROST FREE. The purchase process was fast and easy. Delivery was a piece of cake and the delivery gents were extremely friendly and did a great install. P. S. The freezer has a key lock not so much for preventing unauthorized entry but is a good way to prevent young children from entry!!!

The contractor who came out to my home to do an appliance survey was extremely knowledgeable and impressive. I would definitely use him in the future.