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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1979 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,979 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ConnieO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uriel and Ryan installed our dishwasher today. They were personable, polite and professional. We appreciate them. So far the LG dishwasher appears to be fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Appliance Pre-measure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance technician came out to measure the cabinet for my new combo wall oven. He was very thorough and professional. The technician explained the installation process and answered all of my questions. I am very pleased with the service and looking forward to getting my new wall oven!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pre-measurement service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the pre-measurements taken. It gave us peace of mind that our purchases would fit properly. The two gengtlemen who came were pleasant and knowledgeable. We could tell they were experienced. They followed safety protocols which is important to us. We did not have to wait long for them to come out, even though it was a busy Christmas season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D A

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales executives was very professional although the product take some extra time to deliver but it was well worth the wait great sales people and smooth installer they know what there doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with our new General Electric washer. It has more features than our old washer. It is easy to use and does a great job of cleaning our clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Measurement of cabinet cut outs for appliances.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He premeasured for fridge, wall ovens, warming drawer, and subsequent installations went great. But, he said that the dishwasher was standard size and did not pull it out to measure the space. Then, the DW we chose was too deep for the space. The installer then measured the space with attention to the depth, and we chose another DW accordingly, and that installation went fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen measurements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very prmpt and courteous at the job site. I placed a follow-up call to Premeir Logistics asking to have the site technician give me a call and they never called me back. I do not know if they got the message or not.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The measurement was taken quickly and easily. I was assured that the refrigerator was able to be delivered into my home with no problem, and it was! Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice and professional. They did a great job through a tight door space. There was a dent on the door that is going to be repaired but that could of been there from shipping. Thumbs up to these installers. Job well done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer but had Challenge with Stacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the LG washer and dryer for 3 weeks and are very pleased. We did have installation challenges associated with the requirement to stack the washer and dryer in our current utility room. We were replacing a 10 year old stackable Whirlpool unit and obtained mixed messages on the required height of the LG units. LG, Best Buy Sales and the Install team were providing a different required height. After an unsuccessful initial install we were able to modify the cabinet and the unit now fits. Overall pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    INFORMATIVE, PROFESSIONAL, THOROUGH SURVEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who surveyed my home for my appliances had comprehensive knowledge of what was needed to make this an seamless installation. They surveyed the electrical, plumbing and physical requirements and showed me specifically what I needed to do to prepare. When the installation team got here, it was a "walk in the park". We had the extra parts I had ordered and everything fit perfectly. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measure appointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house were purely professional and courteous. I appreciate them for they listen to what I had to say. they valued my opinion. They were easy to deal with they were in and out and no time flat and I appreciate them thank you guys we're coming over to my house and talking to me about this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service i love it, great comunication they check and verify everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter required reduction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initially having a problem with the space available to place our new range, the sales team at Best Buy in the Scottsdale store worked swiftly and accurately with a third party to get our issue quickly resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Wonderful dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kitchenaid dishwasher has ample room and three racks for all types of dishes, pans, utensils. We like it very much. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product - 1 month in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the installation team was fantastic. Super quiet and you don't even know it's running. Make sure to try different wash and dry cycles to get the best one for you. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great! Best Buy should include this by default.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two experts arrived with a graph worksheet and gave advice as they measured doorways and the laundry closet area to fit my selected laundry center. They marked everything on the graph with measurements and other helpful information!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure the appliances were what I needed and fit in the spaces . Made life more simple

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plate doesn’t stay on track when it spins. I don’t the way the buttons are set up. It’s functional though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had the microwave oven for about 1 week, but it has been working well.

    I would recommend this to a friend
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