Customer Ratings & Reviews
- SKU:
- 5357348
Customer reviews
Rating 3.8 out of 5 stars with 1979 reviews
(1,979 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism3.9
Rating 3.9 out of 5 stars
- Expertise3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didn't show up for appointment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an appointment to have my washer and dryer pre-measured in my home to make sure everything would fit properly prior to the delivery. I received no notification and no one showed up for the appointment!
No, I would not recommend this to a friendRated 1 out of 5 stars
Nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy a new product I changed a broken product which was a tv. what a nightmare!! And Greek Squad was to come to my house to help me, they never showed up!
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Customer Follow Through
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this appliance in March. We now in JULY and you called to tell me you can't deliver it till SEPTEMBER.
No, I would not recommend this to a friendRated 1 out of 5 stars
PoorSiteSurvey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not wearing mouth mash, neither shoes protection. Didn't fully restore appliance condition after measurement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Was in rush to leave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party company who measured it was in rush before he even did measurements. Best Buy had to resend someone from their geek squad to do proper measurements. Best Buy did everything to resolve my experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
No service happened
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This says completed but it never happened. No one showed and no one even called.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good customer service. Not enough knowledge . Wand to replace microwave
No, I would not recommend this to a friendRated 1 out of 5 stars
Measurebeforeduringandafter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one pre- measured for my new washer and had they done that there wouldn't have been issues with the pedestal.
No, I would not recommend this to a friendRated 1 out of 5 stars
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t say what I am reviewing. I have no product to review.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total failure to perform reason why they were sent.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product Estimate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to reschedule my appointment & no one ever followed up or called when I rescheduled.
No, I would not recommend this to a friendRated 1 out of 5 stars
never use best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not comming. I waste lot of time no contact nothing
No, I would not recommend this to a friendRated 1 out of 5 stars
Still waiting for a feed back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some one came here to take measurments but since then we haven't heard anithing from the team.
No, I would not recommend this to a friendRated 1 out of 5 stars
Get better people to survey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not understand what they were saying, no manners, no courtesy and speaking in a different language that I could not understand.
No, I would not recommend this to a friendRated 1 out of 5 stars
I'd give it a zero if I could
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had men come measure for washing machine /dryer and told me wouldn't fit. I called a different company who said it will fit and I purchased from them
No, I would not recommend this to a friendRated 1 out of 5 stars
Home Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt show up. Waisting time, Not worth it. Even we called. they arguing about their schedule.
No, I would not recommend this to a friendRated 1 out of 5 stars
THIS STORE IS A DISASTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months now! Item is continuoully being delayed by installer. $2700 for a cooktop and the service is terrible! No one does their job!
No, I would not recommend this to a friendRated 1 out of 5 stars
Appliance survey.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This service was not necessary, The old and new appliance are the same size.
No, I would not recommend this to a friendRated 1 out of 5 stars
Inadequate Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scheduled pre measure between 7-1PM. Technician showed up at 255pm. He measured quickly, but on day of installation, oven did not fit!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To long of a wait when you need help Kick you off every 10 mins if you dont click your still there even when it say it will be an hour before someone helps you
No, I would not recommend this to a friend