Customer Ratings & Reviews
- SKU:
- 5357348
Customer reviews
Rating 3.8 out of 5 stars with 1975 reviews
(1,975 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism3.9
Rating 3.9 out of 5 stars
- Expertise3.8
Rating 3.8 out of 5 stars
Rated 1 out of 5 stars
Best Buy never showed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy anything on that date. The guys never showed up
No, I would not recommend this to a friendRated 1 out of 5 stars
PoorService
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO ONE EVER CONTACTED ME TO COME TO MY HOME ANX MEASURE THE OVEN AREA TO MAKE DURE THE OVEN WOULD FIT
No, I would not recommend this to a friendRated 1 out of 5 stars
Site survey was never given to sales consultant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales Consultant did not have the measurements and installers claimed that refrigerator and oven would not fit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible --Dishwasher quit working after 3 months. Two months later still not fixed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely poor customer experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one showed up as scheduled! Wasted my time with 12 to 8pm window. Not a good customer experience!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience. Horrid communication.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy the stovetop. Too much confusion led me to cut my losses in time and frustration and buy elsewhere.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was delivered damaged and there is a part out of stock for my hood
No, I would not recommend this to a friendRated 1 out of 5 stars
Pre-measurement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not measure correctly. We had to hire a contractor to make our stovetop fit because of this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I asked for. I needed a repair to my refrigerator.
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor communication- no one called to say they were not coming
No, I would not recommend this to a friendRated 1 out of 5 stars
measurements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They Neve Came to do measurements for range on the appointment day and time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wall Oven Installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a terribe installation and is not complete as promised.
I would recommend this to a friendRated 1 out of 5 stars
No show up!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed up after 3 times changing appointment, telling me to come.....
No, I would not recommend this to a friendRated 1 out of 5 stars
Director of Relocation and Business Development
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never showed up, twice, it was upsetting very upset
No, I would not recommend this to a friendRated 1 out of 5 stars
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a piece. Also, bought a stove top and you guys delivered the wrong one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery postponed AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can I give a proper rating or evaluation of a product that you, BEST BUY, can’t deliver....3rd time is not a charm!!!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Notahappycamper – We never want to miss a delivery, let alone three. I apologize that we haven’t been able to coordinate this just yet. Please give us a call at 1-800-GEEKSQUIAD (1-800-433-5778) and we’ll do our best to schedule that for you.
Rated 1 out of 5 stars
Declined Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to decline delivery and installation as the oven was badly damaged when it was delivered.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never heard back...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 nice Guys come by my home as planned and never heard from anyone or have not to date.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still waiting……..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for a return phone call and delivery date…….
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed with the installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer not prepared for the installation and came outside the install window.
No, I would not recommend this to a friend