Customer Ratings & Reviews
- SKU:
- 5357348
Customer reviews
Rating 3.8 out of 5 stars with 1979 reviews
(1,979 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism3.9
Rating 3.9 out of 5 stars
- Expertise3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Site survey was never given to sales consultant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales Consultant did not have the measurements and installers claimed that refrigerator and oven would not fit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sent the wrong people
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guys but I asked for a repair, not a measurement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vey bad service and product not in stock I had to wait more the 16 weeks
No, I would not recommend this to a friendRated 1 out of 5 stars
PoorService
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO ONE EVER CONTACTED ME TO COME TO MY HOME ANX MEASURE THE OVEN AREA TO MAKE DURE THE OVEN WOULD FIT
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience. Horrid communication.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy the stovetop. Too much confusion led me to cut my losses in time and frustration and buy elsewhere.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy never showed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy anything on that date. The guys never showed up
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely poor customer experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one showed up as scheduled! Wasted my time with 12 to 8pm window. Not a good customer experience!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible --Dishwasher quit working after 3 months. Two months later still not fixed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was delivered damaged and there is a part out of stock for my hood
No, I would not recommend this to a friendRated 1 out of 5 stars
Pre-measurement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not measure correctly. We had to hire a contractor to make our stovetop fit because of this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I asked for. I needed a repair to my refrigerator.
No, I would not recommend this to a friendRated 1 out of 5 stars
measurements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They Neve Came to do measurements for range on the appointment day and time.
No, I would not recommend this to a friendRated 1 out of 5 stars
No show up!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed up after 3 times changing appointment, telling me to come.....
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor communication- no one called to say they were not coming
No, I would not recommend this to a friendRated 1 out of 5 stars
Wall Oven Installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a terribe installation and is not complete as promised.
I would recommend this to a friendRated 1 out of 5 stars
Delivery postponed AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can I give a proper rating or evaluation of a product that you, BEST BUY, can’t deliver....3rd time is not a charm!!!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Notahappycamper – We never want to miss a delivery, let alone three. I apologize that we haven’t been able to coordinate this just yet. Please give us a call at 1-800-GEEKSQUIAD (1-800-433-5778) and we’ll do our best to schedule that for you.
Rated 1 out of 5 stars
Director of Relocation and Business Development
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never showed up, twice, it was upsetting very upset
No, I would not recommend this to a friendRated 1 out of 5 stars
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a piece. Also, bought a stove top and you guys delivered the wrong one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Declined Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to decline delivery and installation as the oven was badly damaged when it was delivered.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never heard back...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 nice Guys come by my home as planned and never heard from anyone or have not to date.
No, I would not recommend this to a friend