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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1980 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,980 reviews
  • Rated 3 out of 5 stars

    GE dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice dryer; however, I really wish there was also delicate (low) setting - now, I have to hang dry majority of my clothes because this dryer only has medium & high settings - space was limited so this GE dryer was my only option - I’ve always liked GE products - my washer, fridge, & dishwasher are GE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs. Consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and quick and told us about preheating

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be aware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They measured the spaces, took pictures, and told us what we would have to pay for. However, they told us if we purchased the two parts, they would install at no cost. However, when the appliances were delivered, the men that did the installation said it was not free!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service allowed confirmation of purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment went smoothly. At first they did not use the number and instructions i provided and arrived earlier than scheduled. The measurement and advice of the technician were perfect, professional and appreciated. Grateful for this service which allowed for a smooth transition (confirmation of choice of laundry tower, purchase of a missing item for better installation).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job on measuring. Was here on time. Explained all the questions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Provides peace!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to know the appliances we ordered would fit in the spaces we had. We actually had to switch the microwave we originally picked out. It was good to know so we could resolve it BEFORE it was delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIT - But not to be tied ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad this service is available - it can be a real bummer when a fit-in appliance arrives & cannot be installed without significant modification of the space to be filled. The person doing the job was professional, had people skills & efficient. I've requested that he also be the person who performs the installation when my new appliance arrives.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not complete

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person but electrical and gas related considerations were missed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Confusion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual pre-measure went well. The technicians were knowledgeable and efficient. However, there was a good deal of confusion in getting it set up. There are apparently two groups within Best Buy who can do this the pre-measure guys that we had and the in-home shopping people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    site survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The The Appliance Site Survey or Pre-Measure service was prompt and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    no idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Exhibited skill and experience. Very knowledgeable and easily answered questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Delivery Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tower washer dryer os vey good so far. It was delivered this past wednesday june 14

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stovetop and double oven were delivered and installed promptly and are working as expected. The only complaint I have is the double oven oven did not come with a manual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome KitchenAid Combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey - This combination KitchenAid oven/microwave is awesome! Best Buy measured the old unit, had a KitchenAid in stock to match our refrigerator and installed it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with my purchase perfect size. It look like a sturdy fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time and quickly surveyed the space for my replacement gas dryer. Unfortunately, they were unable to make needed renovations, thus requiring me to bring in a general contractor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TAD, MD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Professional, personal, respectful wearing mask. Clearly spot on prep because 2 weeks later the range was installed beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No surprises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician measured for new kitchen appliances. Gave us the piece of mind that our new purchases would fit with no surprises on installation day. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Assessor knowledgeable, professional, -- made on-point suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pre measure service great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went great two guys came out pulled oven out a little measured and popped cooktop out to measure even measured ref space for me advised to make adjustments saved me from having to reschedule the install

    I would recommend this to a friend
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