Customer Ratings & Reviews

The product was well installed and operates great.

They measured the spaces, took pictures, and told us what we would have to pay for. However, they told us if we purchased the two parts, they would install at no cost. However, when the appliances were delivered, the men that did the installation said it was not free!

The Geek Squad team arrived on time and quickly surveyed the space for my replacement gas dryer. Unfortunately, they were unable to make needed renovations, thus requiring me to bring in a general contractor.

Went great two guys came out pulled oven out a little measured and popped cooktop out to measure even measured ref space for me advised to make adjustments saved me from having to reschedule the install

Technician measured for new kitchen appliances. Gave us the piece of mind that our new purchases would fit with no surprises on installation day. Highly recommend.

The guy came in looked at my oven and said the new one will fit. He did not measure; we'll see.

Outstanding! Professional, personal, respectful wearing mask. Clearly spot on prep because 2 weeks later the range was installed beautifully.

The appointment went smoothly. At first they did not use the number and instructions i provided and arrived earlier than scheduled. The measurement and advice of the technician were perfect, professional and appreciated. Grateful for this service which allowed for a smooth transition (confirmation of choice of laundry tower, purchase of a missing item for better installation).

On time. Exhibited skill and experience. Very knowledgeable and easily answered questions.

Installers were professional and quick and told us about preheating

The LG tower washer dryer os vey good so far. It was delivered this past wednesday june 14

I am so glad this service is available - it can be a real bummer when a fit-in appliance arrives & cannot be installed without significant modification of the space to be filled. The person doing the job was professional, had people skills & efficient. I've requested that he also be the person who performs the installation when my new appliance arrives.

Wanted a mid-level microwave for use mostly for defrosting and reheating. I never use the microwave for roasting or baking. My regular ovens are convection. The GE that I chose is perfect for what I use the appliance for.

I am please with my purchase perfect size. It look like a sturdy fridge

The guy in the store couldn’t have been nicer and promptly set up a site survey. The person who came out was professional and efficient. But I have not yet heard back from Best Buy about what my appliance options are. I called after a week (I was told I’d hear within 3 days after site visit) and was told I should hear from them soon. Still waiting…

The The Appliance Site Survey or Pre-Measure service was prompt and professional.

Very professional!! He did a great job! My wall oven fit perfectly!! Very helpful told me upfront that their might be extra charges because my wall oven was so old! Very,very pleased with the Geek squad!!

This free service confirmed my assessment that a slide-in range would work in my space.

This program has successfully assisted with insuring that the appliance size is correct and identifying a variety of choices.

I was very pleased with the installation service of my builtin microwave oven. It looks great and works as it should.