Customer Ratings & Reviews

It is always a pleasure to have you over to do a home visit and take care of my computer needs as you folks have a tendency to do excellent work.

They help me installing my TV. They did a great job. Very neat work

found appliances we liked, salesperson was helpful, but that's where the fun started. Incorrect measurements for the wall oven we ordered leaving a 4"+ gap in the wall, Sent people out to look at it, told me to buy some wood and they'd fit in there nice. Sales guy v/mail box full, emails took a week to respond. The appliance works great but we still have the gap in our wall. Refr backordered, not holding my breath that fits the appropriate space, either. Overall, I don't recommend.

The serviceman who installed my dishwasher was kind and very knowledgeable. He showed me all the ways to move the racks and which cycles were the best for which situation

Crew arrived on time, did prep work efficiently. I signed papers acknowledging the prep work was done (preliminary measurements, etc). I await product recommendations.

The appliances such as the microwave, garbage disposal, & dishwasher were products we purchased from Best Buy. Jay provided excellent assistance!

The scheduler was so awesome, she was able to book everything I wanted when I wanted it... something 2 other folks couldn't do... thank you so much! You made my day!

Absolutely useless, they first cancelled my appointment citing I wasnt home...but the time they cancelled was BEFORE the window, so they basically didnt want to show up. They lead tech then called me and tried to talk me out of then having to show up, saying " well any microwave would fit, I put those up all day, you can pick any and I can just give you the measurements over the phone". Who says that?? To further make the situation WORSE, the two guys showed up with NO TAPE MEASURE TO A PRE-MEASURE APPOINTMENT......they showed up without a tape measure or pen, paper, they WREAKED of cigarette smoke so much so that the stench lingered in my house and I had to burn incense and spray to get the smell out. It was the most unprofessional scene, Best Buy should be embarrassed to use Just Install Inc in Atlanta. Just deplorable.

Gentlemen was polite and respectful of mh time. Cimpleted the job accura5ely and on time

The service getting the sizing was great. Have not heard a word about what we are able to select for the service we did??.?

The Geek squad serviceman is always friendly, reliable and on time. Very knowledgeable and always get the repairs done on the first day. The guys that ship your needed parts ahead of the repair date, always ensure they send the correct parts and that they arrive on time! I can depend on The Geek Squad which is more reliable than the appliances I bought.

I recently scheduled an appliance site survey or pre-measure in anticipation of a smooth and hassle-free appliance installation process. Unfortunately, the survey did not live up to my expectations, The surveyor arrived significantly later than the scheduled time. The purpose of a site survey is to gather crucial information for a successful appliance installation. They didn't thoroughly assess the space for fridge and inaccurate measures. That resulted with an incomplete installation and had to spend additional money to hire people to accommodate space . This alone resulted in additional 3 more appointments. I had high expectations from best buy that for a seamless installation process.

The two technicians who came were professional and quick. However, I was told by the appliance person at the local Flower Mound store that the technicians would also look at the Best Buy inventory and make a recommendation on the Microwave model and trim kit based on the measurements. The two technicians said their role was only to take measurements. Clearly a mismatch between what the sales folks at the store are telling us and what the service really delivers.

Kyle and his team mate were great! He has told me he can install my stove top which is scheduled to be delivered tomorrow 12/22

I highly recommend pre-delivery measuring service!

Fabian and Roger came by early and completed the measuring in less than 10 minutes. They were highly professional and very knowledgeable with their skills. They told me that I would have to move some things prior to the double oven installation.

Person who came to measure our area was very knowledgeable about what would work in our unusual space. And suggested how we should do it.

Measure to insure product would fit before coming out to install

Excelled service all through from purchase, scheduling, planning, replacement and haul old.. Everything was so smooth and on time service. Cant thank enough on the timely service.

The service men were the best I have ever had in my home. They were friendly and knowledgeable. Worked quickly and were very careful when moving item in the house.