Customer Ratings & Reviews

The guys that came to do the measurements were courteous, clean and quick! They even cleaned off the build up I had under the trim of the stove top.

He was very helpful and knowledgeable about products. He made purchasing a breeze

The product purchased and the customer service provided is top notch.

We have not received our refrigerator as of yet, but the gentleman that came out to measure our space was very professional.

Dexter and his crew were great. They installed my new dishwasher and fixed my water and drain lines explaining everything they were doing. Very helpful and conscientious. I hope they return to install my new range.

We appreciated the measurement that was done in our home for a future purchase.

The service from purchase to installation was fantastic

service providers were efficient and arrived when they told me they would.

I have been looking for a microwave to replace an old, built-in Maytag microwave since November. Best Buy recommended a Whirlpool but could not find a Trim Kit for more than two weeks. Finally, a very capable and knowledgeable salesperson found me a GE model that has the exactly same measures and cutouts. Despite my frustration and unpleasant experience with the designer and a couple of salespersons who ordered me the wrong trim kit, I am happy with this GE product. However, the trim is plastic, not as nice as my old metal trim. I recommend the product but not Best Bay's service.

The guys that showed up for the pre-measure were great. I decide to buy.

The person was very knowledgeable and knew everything he was doing. I would recommend this to anyone.

I received multiple calls regarding the measuring appt and also the installation appt Seemed like too many subcontractors were involved.

Service is excellent, professional and supportive.

Wise to pre-measure. On time. Helpful but some confusion.

Installation was done professionally. I would have liked for the product to have been opened in my house to ensure I was getting everything in the box in lieu of in the delivery truck.

The person that came to the house for the onsite survey, was on-time and very helpful in regards to what we should and shouldn't do.

The gentleman did an excellent job and was comprehensive and transparent. We are just comparing our options.

Love love love my new products. Team was excellent in every way. Can't recommend them highly enough.

Technicians were on time. ,took there shoes off before coming in and put on protective footwear. Cleaned the area after installing the cooktop and took all the debris with them. They were very courteous and friendly.

The person who preformed our pre-installation site survey and measurements was courteous, accurate, and efficient.