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Customer reviews

Rating 3.8 out of 5 stars with 1975 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

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    Rating 3.8 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,975 reviews
  • Rated 3 out of 5 stars

    Oven Install Measure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really seem necessary. The cut sheet showed what they came out to see

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-delivery measurements for Viking refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason R. and Keil O. called ahead of time, arrived on time, and were able to quickly measure and advise on the expected delivery of a Viking refrigerator. Very courteous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this FREE service. The representative was available by her personal cellphone and promptly returned calls and managed a sticky situation for an installation of a dual fuel downdraft range.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need better fitting before installers come out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave and trim fit did not fit the space well and the appliance people had to cut wood and make it work, for which I had to pay extra and now the glue on the trim kit is already loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person “Dom” was knowledgeable very easy to deal with and helped us out with our purchase, made it seem less I highly recommend him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was complementary, and they were super helpful because even though you measure stuff yourself they give good advice you might not have thought of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luciano the technician was very thorough, respectful and polite. He called before coming home and then when he got on his way. I appreciate all that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The site survey guy was very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentle that did site survey were extremely polite and ver professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Straightforward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very nice. He took the measurements of the spaces and then compared them to the specs of the appliances we wanted. Very easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara adams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased but wonder about sound of slow dow and pick back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and good at measurements and explaining things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was able to resolve my security system issue and made an additional recommendation concerning my desk top computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, professional install service, knowledgeable sales person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and quality customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG dishwasher from Best Buy. They are punctual, efficient, quality products and much much more! I am thrilled with my product and extremely satisfied with the way Best Buy treats their customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove has many features including convection and air fry. I am very pleased wi t h my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first gas stove top......fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, 2 gentlemen came to our home to measure to make sure the stove top we chose would fit. I placed the order and within a few days, it was delivered in great shape. We love cooking with gas, and this stove top makes it SO easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos working again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job getting my Sonos speakers operating properly again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from the ordering process through delivery. Very much appreciated!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark from sycamore plumbing is awful and doesn’t know what he’s doing

    No, I would not recommend this to a friend