Customer Ratings & Reviews

Our sales person “Dom” was knowledgeable very easy to deal with and helped us out with our purchase, made it seem less I highly recommend him

The gentleman were very nice and did an excellent job of measuring

Service was complete and professional. Provided the necessary information to streamline the installation process.

Professional, courteous, and informative - the cut out would need to be trimmed.

Customer service was GREAT!! Delivery service was also Great.. Thanks.

The team was friendly and efficient. I was told I would get a call 30 minutes before their arrival. This did not happen. Best Buy had not given them the specs for the oven I bought — seriously, why not? Then, I don’t know who at Geek is responsible for forwarding the team’s measurements to Best Buy, but I heard nothing from BB for 2 weeks, which seems excessive. None of this has met my expectations so far.

Ok i guess. Went with Bestbuy because the service is cheaper than others. Suspect service though.

Super happy to have this service. I had a wall oven replaced and its location in my kitchen created challenges that needed to be addressed by people with experience.

The measuring team called to say they would be a little late which was nice. The results which I obtained from sales at Best Buy seemed inadequate, the pricing for installation was very high, so I decided to cancel the cooktop order as I did not feel that I had adequate information. I do not think this was a Geek Squad team but a third party contractor who went out of their way to make sure I knew they did not work for Best Buy.

Quick, easy, he was able to come earlier than scheduled. He let us know how much additional it would be

First team sent by Best Buy said installation couldn't happen. Best Buy sent an outside contractor who said he could do all of the cuts needed and he did a fantastic job. Everything fit well.

The person did an excellent job and answered all of my questions. When the appliance finally came in and installed everything worked out as planned!! Happy camper so far!!

Great service. Great guys!!! Arrived on time and took care to take care of all our needs.

Thumbs up service! Quick appointment and excellent on time service.

Person who came to help with this was through. Provided all information and clarifications. Was also able to recommend potential fits based on measurements. Overall did a great job

Excellent service, the men were very nice and friendly, neat and quick!!

Technician was able to resolve my security system issue and made an additional recommendation concerning my desk top computer

The gentlemen were very professional. The wore protective masks and protective 'booties' on their feet. They took all the measurements needed to retro-fit my new oven.

Best Buy has a free service for an expert to come out and measure my space for a new refrigerator. I was afraid to purchase a larger refrig but he put me at ease so I was able to purchase the exact model I wanted.

They came in , measured, and described the installation.They also reviewed the power requirements. I have confidence that the installation will go well.