Customer Ratings & Reviews

The 3rd party installer was very helpful in going over options for an oven microwave combo or installing each component separately.

Very helpful and patient when I had to delay install multiple times.

Professional, courteous, and informative - the cut out would need to be trimmed.

I ordered at the end of December they said it would be delivered the 9th. Get a call the Saturday before saying it’s still in “transit” tells me it’ll be here the 23rd but could here before that date. So I call to check and see if there’s an update on arrival time they tell me it’ll be here just in time to be delivered on the 23rd. The NEXT day I get an email saying my order was cancelled and my item was out of stock. How does an item become out of stock while it’s in transit??

Provided that did the measurements prior to our dishwasher installment was professional and friendly. We would recommend this gentleman to anyone.

Tim and his team from 7th Ave did an amazing job installing the fridge! They were kind and very professional.

The techs were very thorough and accurate. However the part I wanted is discontinued.

The best I’ve ever had from a company and I highly recommend this part of the service to avoid mistakes.

The two person team was very thorough, helpful, and professional. They gave us all the information we need to be ready for the install.

It was easy to set up. The servicemen were great, helpful knowledgeable

Best Buy offered this free, and even though I'd made my own measurements and was pretty sure, this erased all doubts. And, I figured if things did go sideways, the fault wouldn't all be laid at my feet. No trepidation.

Love the appliance but Geek squad no good. They could not and did not answer my questions or concerns

The person did an excellent job and answered all of my questions. When the appliance finally came in and installed everything worked out as planned!! Happy camper so far!!

Arrived on time. James was quick, knowledgeable, and friendly.

They were very helpful and cooperative in explaining every question I had.

We received a reminder, they arrived on time, got the job done quickly, and gave us unofficial results along with wat to expect next. Job well done.

Vince Manley of AIC was very professional and experienced, helping me catch a mistake in my measuring/ ordering and correct it in time.

The gentlemen were very professional. The wore protective masks and protective 'booties' on their feet. They took all the measurements needed to retro-fit my new oven.

The Geek Squad did a wonderful job of installing all of our home theater components.

This review concerns the pre-installation visit only. Contractor arrived after the scheduled 6 hour window. He told me that the cost for the work would be approx. $300. When I said that I had a much lower estimate from the Best Buy team, he told me that "they don't know what they're talking about ". He didn't give me a copy of his report. He let me take a photo of it when I asked him. He showed no interest in anything except quickly taking measurements and leaving. I told the Best Buy store manager about my experience and asked him to make sure that person is not involved in the installation. The Best Buy contact, Taj, has been very responsive. The lack of communication between Best Buy and their contractors is disappointing.