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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1975 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,975 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to monitor my husband who is ill, not as a baby monitor. Works well and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought LG refrigerator from Best Buy and am highly satisfied with it. Great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall oven cutout minimum dimensions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The site survey team from Best Buy took their time to “get it right”!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. Arrived when scheduled. Courteous and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo Oven Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and knowledgeable. Was able to save me money by checkin product dimensions first for fit and wiring location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed help with sizing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend this service for anyone unfamiliar with appliance fit into an existing space. I would have ordered wrong and this helped immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Wall Oven. Much better product than my old one and the interior is very sexy with that beautiful blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance pre measure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech and scheduling very good communication , showed up on time, did what they needed to and were very polite to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve done. Now I know more on what to look for when purchasing an induction cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service .came in time. Problem fixing and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thor wine cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wine cooler was installed with no problems. The techs were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Survey went well. On time and helpful. We are satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pre-measure for an oven. They came out on time and were able to pull the current oven out of the wall and measure the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verify space for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales rep set up time for techs to come to our house and verify space for appliances to be delivered the next day. Very thorough and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. The technicians knew what thye were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy’s Employees conducted themselves in a very professional way. They were accurate and efficient. I would definitely recommend Best Buy to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale person was very nice and very helpful curious and hello me to fine for what I was looking!The store was very organized and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need service on a washing machine that was making funny noises, they had prompt service and fixed the problem in no time. Very courteous and professional!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still waiting for a delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled a delivery with a no show. Rescheduled the delivery and the appliance was smashed. Now another reschedule but it is 2 weeks out. It’s been 4 weeks since I ordered the appliance. Another day waiting around for the appliance and installation. Soon I’m going to cancel and purchase it some where else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove great fit, color- but 2nd time used it, black stove top scratched off.

    I would recommend this to a friend