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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1975 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,975 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Knowledgeable, helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul covered everything about our order for Oven range. He fid s good job explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Collaboration

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The planning and site survey was collaborative and helpful for the team and my family. Thank You for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Site Survey/Pre-measure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service to ease your concerns that an appliance will fit or not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. This is not the one that came out to my home to pre- measure. never seen them before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple. Came to the house, took measurements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like he knew, what he was doing. I purchased May 22,2020. Received July 14. Not June 9. You can change my name to Terri, Not unhappy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great site survey by a professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review was excellent and done by a real professional. He made great recommendations as to what appliances would be best in our kitchen after making measurements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple ordering process, on-time delivery and installation. Great customer service along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. They gave me a concise and clear recommendation and explained the technical requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its A Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wes, very professional and on time excellent installation and walk through when completed.

    I would recommend this to a friend
  • Cons mentioned:
    Dimensions

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I have a refrigerator sitting in the middle of my kitchen it was just dropped off by the delivery people and doesn’t fit the space that they told me it was fit into

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the visit and recommendation of the fridge which would fit in the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond my expectation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Techs were very easy to camonacate with, made one feel like family. Very knowledgeable and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, quick servicing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and easy service. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig was delivered with damages and could not be installed. Nor could the broken exchange be taken. I am left with no refrigeration since July 5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came to my house to measure was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre measure for Viking range hood and gas cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and helped us plan for the installation. Ultimately, they did the installation as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they come fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And tell you if youre house can have the install done, they look at outlets and all that stuff, would recommend if you have an older house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Delivered for Me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent and easy to work with and very responsive.

    I would recommend this to a friend