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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,981 reviews
  • Rated 5 out of 5 stars

    Installer was timely, efficient, pleasant, clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was unable to complete the job as they had sent one wrong part. This was not his fault. However, the stove was working fully, when he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site Survey Person was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The site survey person that came out was great. He was very professional and knew exactly what to do to ensure everything would fit in it’s spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and this is why I purchase alll my appliances from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came to my house to measure was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient. They also explained what needs to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed. With restricted space like I have I would have ordered a fridge that did not fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this guy did what he had to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, this man did what the others didn't do. He put all the pieces together, he leveled the refrigerator as it had to be since first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, quick servicing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and easy service. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job! The efficient and very professional team work is very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wxcellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depends on who you get. Our team was top knotch. Wxcellent service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No follow up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new slide in range and asked for assistance regarding installation potential fit. Two guys came out and did measurements and said they would get back to me with information regarding the fit or other suggestions. No one called or followed up regarding my questions, whether it would fit or any suggestions. Since no one followed up with me, I had to cancel my order for the new range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great. No follow up from anyone. Never heard back about what appliance we can order

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Measure appliance space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional men measured and did their job in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came to pre measure the job and told me what microwave will work and what won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The came they measured they left.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came they measured they left. Very courteous and fast! And most important accurate and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to measure for a new built-in microwave. They came on time, worked quickly. Very efficient work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered questions, but didn't advise me of the possible need for an additional part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and the price is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv for the price. Samsung continues to deliver on their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-site survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on-site survey was very helpful. I was glad to find the appliances I chose fit in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional techs arrived on-time and was able to complete measurements, as needed, for our upcoming oven install.

    I would recommend this to a friend
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