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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1979 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,979 reviews
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I did this because it provided info about my install that I did not know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional techs arrived on-time and was able to complete measurements, as needed, for our upcoming oven install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great Response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly responded to an issue with our washing machine and we were able to get it fixed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was not any premeasure and there was not anything needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very professional. Would use Mario and Alan again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refi. installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job installing the Ref. I would recommend them foe any job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Site Survey was just what we needed for our new gas cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ovens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent people over to measure are cut out for a new oven everything went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Samsung Bespoke fridge. Very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, accurate service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick accurate service, friendly and helpful associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and measured for a through wall air conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out. Real fast. Gentleman took the measurements he needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to pre-measure were very polite and efficient at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new appliances. Refrigerator. Microwave. Dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Cancelled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and completed all installs within in time frame and to our satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick site survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the surveyors were professional. The survey was quick. Would definitely recommend advance site survey for successful installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measurements

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very knowledgeable, very kind.I requested for Philip to install microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gabriele Krivonak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis and Christian were fabulous ! I hope I get them for my installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare of a Non-Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a nightmare of an installation from the set up, drop off and everything else in between, At this time I have my stove and the other item in the entry way of my home, not installed at this time. The appointment times were wrong. The site inspection did not detect any problem, but when the delivery came, problems with the gas line. 2 appointments, wrong times and no installation. 2 days given to the delivery and installation and it didn't happen. A total waste of my time, not to mention phone calls of appointment times which were wrong. One hand doesn't know what the other is doing. Just totally messed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, polite, hard working men. Came and did what they needed to do and left.

    I would recommend this to a friend
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