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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1975 reviews

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  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,975 reviews
  • Rated 5 out of 5 stars

    Skilled team of Technicians

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad team, you can rest assured that you are getting the best service from highly skilled crew team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came out took the measurements and answered all the questions I had. Very respectful guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Arrived on time and did measurements quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were very knowledgeable and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they came out !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad out to do a pre installation review. Discovered that I needed to do some cabinet work before item delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale girl was great patience and polite. New her merchandise and recommended screen protector and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy from Elite Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy from Elite Installs was very professional! He helped figure out which machines would fit our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did a great job and was very helpful explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Juan Couoh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Mr Juan Couoh. He installed the cooktop. He is the best. 10 Stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Site Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the washer and dryer actually arrived, I was told that they could not be installed because I needed a flexible dryer vent and Best Buy sent only a rigid dryer vent. The installers said that given the space restrictions in my laundry closet, a flexible dryer was required. None of this was brought up at the time of purchase or the during the site survey. The issue should have come during the site survey. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and professionalism. Made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Whirlpool washer and dryer. Installers A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my Whirlpool washer and dryer were wonderful. Patient, kind, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea from Best Buy. Free, too. Installer crew came on time for the appointed time. Quick and were done in less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an important piece needed as part of a refrigerator purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time and thorough review of the area we need to replace our oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person very helpful and gave me advice regarging the vacumm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a double oven, stove top and vent. We have not had them put in yet but are very excited to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came to measure wall oven closet to ensure fit for the new Kitchenaid oven replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Site Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and easy to understand provided by the Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This allowed me complete confidence it Would fit.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Site survey took all measurements into account including outer doors. Was a smooth fit on delivery day!

    I would recommend this to a friend