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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1981 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,981 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy working with Best Buy on time and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I have a dead range and nothing to cook on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who came out to do the install were great. the guys who cut the counter did it wrong and can't return to correct it in a timely fashion. the range that was delivered is defective and needs to be exchanged, and apparently won't arrive for another six weeks. so now I have a dead range sitting in the middle of my kitchen that apparently won't be removed until the new one arrives, and no way to cook for my family. it's a nightmare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job---on time and no mess---easy and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good at making sure everything would work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad on all of my computing needs. Thanks! We

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called before arriving, arrive in time. I will highly recommend to pre-measure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in reviewing our measurements and providing recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by BestBuy ame right o time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge is working great, and the delivery service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great, and the delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made sure I had the best product available for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The measurements they took were right on point. The stove fit with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same people who installed. Seemed a. It unnecessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xcellent servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great in delivering appliances and In their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed by virus's and were very helpful and fixed the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer n dryer. Excellent capacity andcwa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and follow up. Knowledgeable and helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really quiet; has lots of spaces and settings for your dish load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by installers but needed it for the delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and than the installation is a challenge with Best Buy Worst communication possible, even though, I have bought two sets of appliances, for almost 19000$ and am A prime member Not going to buy anymore and wish, anyone the best of luck dealing with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No visit No Followup No process for resolution.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Website set up wrong type of visit. Received call to schedule. Was told I'd recieve call from person to do visit. When I spoke with them, they said they needed to look into it. THen No followup. Visit has not yet happened. I'm back to square one.

    No, I would not recommend this to a friend
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