Customer Ratings & Reviews

Great value and super fast and easy transaction and service

Very please with the gentleman who did the survey.

Technician never showed, no communication from Geek squad. Still haven't hears back 2 weeks later.

Easy working with Best Buy on time and professional

They were very courteous and helpful with our purchase.

My last one lasted me 20 years. So I bought the same one again!

purchased a clearance stove, but after the survey it didn’t fit my kitchen

Friendly, professional and knowledgeable service by the staff.

Great job---on time and no mess---easy and professional

Everything went good . just a piece of mind to make sure everything was going to fit

the guys who came out to do the install were great. the guys who cut the counter did it wrong and can't return to correct it in a timely fashion. the range that was delivered is defective and needs to be exchanged, and apparently won't arrive for another six weeks. so now I have a dead range sitting in the middle of my kitchen that apparently won't be removed until the new one arrives, and no way to cook for my family. it's a nightmare.

It is hard to review what did not happen. The short story is that after my husband took off from work to ensure that he would be home, the person showed up and took a picture of our front door. The site survey person did not ring the doorbell or knock. Even if my husband missed a knock, our dog would not have. Disappointed.

They were very good at making sure everything would work out.

The guys who came over and did our measurements were prompt, courteous and fast.

Fridge is working great, and the delivery service.

Excellent service provided by BestBuy ame right o time.

Someone came did hasty estimate that stove top will fit in. When they came to install from Best Buy, it didn't fit in that costed me 225 to get the counter cut. Called about it and someone from best buy said they would send 100 dollars as compensation that never arrived. Called to fup on that and no one responding but just putting on hold for over an hour.

This has been another chapter in the book of "How Not to do Business". It took multiple phone calls, emails, and text messages to get this service done. This included two no-call, no-shows on scheduled appointments. I had to threaten complete order cancellation and a report to the Attorney General's office before they finally showed up. And when they did, they weren't the most professional service people I've dealt with. Do not use BestBuy unless it is a remedy of last resort.

Really didn’t do what was needed. So I was left to complete the install.

Great service from the Geek Squad on all of my computing needs. Thanks! We