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  • Front. Geek Squad® - Appliance Site Survey or Pre-Measure.

Appliance Site Survey or Pre-Measure

SKU:
5357348
See Details

Customer reviews

Rating 3.8 out of 5 stars with 1979 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the appliance's overall performance and how well it has been working. Many customers also appreciate the perfect fit of the appliance and the professionalism of the site crew. However, a few customers have noted issues with the dimensions of the appliance, such as a cooktop not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,979 reviews

  • Nice people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same people who installed. Seemed a. It unnecessary.

    I would recommend this to a friend

  • Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and professional.

    I would recommend this to a friend

  • Worst Customer Service Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service I have ever experienced, you should get a handle on that process because I won't ever order an appliance from Best Buy again.

    No, I would not recommend this to a friend

  • Stovetop install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn’t do what was needed. So I was left to complete the install.

    No, I would not recommend this to a friend

  • Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The measurements they took were right on point. The stove fit with no issues.

    I would recommend this to a friend

  • xcellent servic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great in delivering appliances and In their service.

    I would recommend this to a friend

  • Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by installers but needed it for the delivery.

    I would recommend this to a friend

  • Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed by virus's and were very helpful and fixed the issues

    I would recommend this to a friend

  • Love my washer n dryer. Excellent capacity andcwa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and follow up. Knowledgeable and helpful staff.

    I would recommend this to a friend

  • Excellent Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Person appears on scheduled time.

    I would recommend this to a friend

  • Great dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really quiet; has lots of spaces and settings for your dish load.

    I would recommend this to a friend

  • great survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and easy to read I thought it was straight forward.

    I would recommend this to a friend

  • Terrible delivery experience. Best Buy was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was terrible on my home. I had a total of 5 visits before they finally delivered. They refused to remove doors and then needed a different cold water outlet. The staff at Best Buy were terrific in their support and sincerely appreciated everything they did to support them.

    No, I would not recommend this to a friend

  • Appliance pre measure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He measured just like we did that was it. we were told he would be able to tell what sizes would fit. also help which model might work. But none of that happened. So we figured it out on our own and took several models in with us and hoped we guessed right.

    No, I would not recommend this to a friend

  • Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very helpful and knowledgeable with the new appliances.

    I would recommend this to a friend

  • Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two different installers & they are both very professional.

    I would recommend this to a friend

  • Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did great work, were friendly, and cleaned up after completion.

    I would recommend this to a friend

  • Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, made a thorough inspection, and was considerate

    I would recommend this to a friend

  • Technician Never Showed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician never showed, no communication from Geek squad. Still haven't hears back 2 weeks later.

    No, I would not recommend this to a friend

  • WHY IS THIS SO DIFFICULT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meeasurments for double oven were never recorded in the computer after arriving 6 hours late (8:30 pm)!. As of today August 8 still trying to get someone out to take measurments. Excuses; mesurements were not recorded, truck broke down, we need to reschedule. Im on my 4th reschedule date. When this one falls through, i have to go to Lowes. .

    No, I would not recommend this to a friend
Page 80, Showing 1,581-1,600 of 1,979 reviews
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