Customer Ratings & Reviews

Alex was very helpful and informative. We could not complete the purchase due to the item (microwave oven) being out of stock. He suggested that we would be informed when it became available.

Ordered a fridge and they said it doesnt fit going up the stairs. Complained to bestbuy and they sent another driver to check and they said the fridge we ordered fits. Requested the same driver that said it fits to install the following week. It just depends on your driver because if you have stairs and/or it’s late in the day, they’ll tell you that it doesn’t fit cause they’re too lazy to do it.

Uriel and Ryan installed our dishwasher today. They were personable, polite and professional. We appreciate them. So far the LG dishwasher appears to be fantastic.

Made sure the appliances were what I needed and fit in the spaces . Made life more simple

They were very prmpt and courteous at the job site. I placed a follow-up call to Premeir Logistics asking to have the site technician give me a call and they never called me back. I do not know if they got the message or not.

We only had the microwave oven for about 1 week, but it has been working well.

I am pleased with our new General Electric washer. It has more features than our old washer. It is easy to use and does a great job of cleaning our clothes.

The measurement was taken quickly and easily. I was assured that the refrigerator was able to be delivered into my home with no problem, and it was! Many thanks!

Two experts arrived with a graph worksheet and gave advice as they measured doorways and the laundry closet area to fit my selected laundry center. They marked everything on the graph with measurements and other helpful information!

Technician were very professional, courteous and personable.

The guy was extremely nice and knowledgeable. He took photos and was willing to listen to what I had to say. He answered the questions I had. Wish this guy was part of the team that actually did the installation. Things would have worked out a lot better. The actual installers were terrible.

Great product and the installation team was fantastic. Super quiet and you don't even know it's running. Make sure to try different wash and dry cycles to get the best one for you. Very happy with this purchase.

The plate doesn’t stay on track when it spins. I don’t the way the buttons are set up. It’s functional though.

After initially having a problem with the space available to place our new range, the sales team at Best Buy in the Scottsdale store worked swiftly and accurately with a third party to get our issue quickly resolved.

I came into the store purchase a microwave and didnt see anything I was looking for, I was accompanied by an associate in the store at the time. Forgot his name, but he informed me I had more options online. We looked together and I found one and he also assisted me on the delivery and the installation. Great experience I highly recommend Best Buy ( Southfield MI)

Very knowledgeable and friendly crew. They explained the fitting challenges and that helped BB also to look for alternatives. BB staff was also helpful in identifying alternative solutions

The Survey Team arrived on time to evaluate the potential cooktop installation for proper fit. They were very precise measuring the existing opening to determine if it would accommodate the new cooktop without modifications. There were no issues and the next day the installers arrived and installed the new cooktop. It fit!

Gives peace of mind to ensure an appliance will fit and if any problems. For example, an electrical box had to be redone (slim vs standard box) and extra support added. Does cost extra as not part of standard installation, but then installation went smoothly.

The premeasure for making sure the double wall oven would fit and no further work needed to be done worked out really well. The appointment reminders and coming within the stated time worked out great for us. The installation also went smoothly along with the appointment reminders and installation time slot.

I purchased two Whirlpool upright freezers. One for my son’s house and one for my house. These freezers for as large an interior storage capacity of 19.6 cubic feet has a small exterior footprint of 66” high x 33” wide and only 30” deep. It’s super quiet and has a fast freeze option and it’s FROST FREE. The purchase process was fast and easy. Delivery was a piece of cake and the delivery gents were extremely friendly and did a great install. P. S. The freezer has a key lock not so much for preventing unauthorized entry but is a good way to prevent young children from entry!!!