Customer Ratings & Reviews
- SKU:
- 5357348
Customer reviews
Rating 3.8 out of 5 stars with 1975 reviews
(1,975 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism3.9
Rating 3.9 out of 5 stars
- Expertise3.8
Rating 3.8 out of 5 stars
Rated 1 out of 5 stars
Measurements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took in correct measurments.. told me washer and dryer would fit and they didnt.
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst! No one showed up on the schedule day & no phone call. I took the day off for nothing!!!!! Terrible!
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to get range installed after purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a gas range and downdraft in October of last yeear and I have been unable to get an installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Built in stove top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had two scheduled dates set up for someone to come measure my stove top counter and both times, no one showed up. As far as I’m concerned, you have lost my business.
No, I would not recommend this to a friendRated 1 out of 5 stars
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never recommend anyone to buy home appliances to bestbuy
No, I would not recommend this to a friendRated 1 out of 5 stars
No Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefielder did not come or call on the scheduled date. We had to call to schedule another appointment.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted vacation day due to no show!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted vacation day due to no show! What more is there to say?
No, I would not recommend this to a friendRated 1 out of 5 stars
Amateur Hour
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service company did amateur job - not thorough at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was terrible, from start to finish...will never purchase appliances from Best Buy again!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave inaccurate measurements, Best Buy and geek squad has been an overall nightmare
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy scheduled it for the wrong address, and the surveyors gave me wrong information resulting in the delay of my install by over three weeks...IN A NEW BUILD HOUSE! Never again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Appliance Site Survey/Pre-measure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This appointment was not made for an Appliance Site Survey/Pre-measure. It was supposed to be for a repair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rude and Angry
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person who came out to measure my stove modifications and do the survey was very rude and angry. Please make sure this person never comes back to my home.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Post-Appointment Follow-Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a new fridge. Tech came and measured. No follow-up since. We don’t know which ones will fit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst retail experience in recent memory. Multiple cancellations and re-schdulings of installation from Best Buy resulted in my canceling the order entirely.
No, I would not recommend this to a friendRated 1 out of 5 stars
no title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not know what he was doing and was very uneducated on answering questions
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time. Came all the way for measurements and nothing available !!! Will never shop at Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Customer Follow Through
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this appliance in March. We now in JULY and you called to tell me you can't deliver it till SEPTEMBER.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total failure to perform reason why they were sent.
No, I would not recommend this to a friendRated 1 out of 5 stars
PoorSiteSurvey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not wearing mouth mash, neither shoes protection. Didn't fully restore appliance condition after measurement.
No, I would not recommend this to a friend