Customer Ratings & Reviews
- SKU:
- 5357348
Customer reviews
Rating 3.8 out of 5 stars with 1975 reviews
(1,975 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism3.9
Rating 3.9 out of 5 stars
- Expertise3.8
Rating 3.8 out of 5 stars
Rated 1 out of 5 stars
Never delivered.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never delivered my washer/dryer or called to say they were not coming. Took the day off work for nothing.
No, I would not recommend this to a friendRated 1 out of 5 stars
A No-show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a NO-SHOW!... without notice, and very disappointing.
No, I would not recommend this to a friendRated 1 out of 5 stars
There was no site survey\pre-measure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was no site survey\pre-measure. In fact almost every step of this purchase process was a mess.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took off work, stayed at home all day and they did not show up. Terrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A piece of Junk I have had way too many problems with this purchase
No, I would not recommend this to a friendRated 1 out of 5 stars
Third Party missed the mark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub-standard work. Didn't even read tape measure correctly.
No, I would not recommend this to a friendRated 1 out of 5 stars
I can’t get anyone with the store to follow up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m prepared to spend thousands on new appliances. You came out and measured. Now I can’t get anyone to follow up with me. Very frustrating
No, I would not recommend this to a friendRated 1 out of 5 stars
Hire Someone Else to Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company hired by Best Buy seems quite challenged by high-end appliances.
No, I would not recommend this to a friendRated 1 out of 5 stars
Massive screwup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a joke was told there would be no problem and they were 100% wrong.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad install. Damaged cabinets and walls. No response from company yet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad pre measure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He did bad work , wrong measurements, I had to return the product
No, I would not recommend this to a friendRated 1 out of 5 stars
Never Showed Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We set up the appointment for the pre measure and they never showed. This complicated the install and resulted in costing us $300 in extra charges. Not happy at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never Showed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They rescheduled 3 times and just never showed when they were supposed too.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard or word back after multiple phone calls, nor did I ever receive a measurement report. Very poor service
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Executed Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not even send out a Geek Squad Agent. They sent out a 3rd party who told me that 2 of the 3 items I ordered would fit no problem. None of them fit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hanging in limbo.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have asked for, but still have not received the results of the premeasure.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sell, but can’t deliver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst, worst, worst non delivery January 16, 2023
No, I would not recommend this to a friendRated 1 out of 5 stars
Sent the wrong people
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guys but I asked for a repair, not a measurement.
No, I would not recommend this to a friendRated 1 out of 5 stars
No oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this Summit wall oven on 11/10/2020 and 4 appointments have been cancelled. So it’s hard to review
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vey bad service and product not in stock I had to wait more the 16 weeks
No, I would not recommend this to a friend