Customer Ratings & Reviews
- SKU:
- 5357348
Customer reviews
Rating 3.8 out of 5 stars with 1975 reviews
(1,975 customer reviews)Rating by feature
- Service3.8
Rating 3.8 out of 5 stars
- Professionalism3.9
Rating 3.9 out of 5 stars
- Expertise3.8
Rating 3.8 out of 5 stars
Rated 5 out of 5 stars
Very courteous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very professional and knowlegable of my products
I would recommend this to a friendRated 1 out of 5 stars
Pre-measure consultant for wall oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the Best Buy Premeasure or site survey consultant did not understand the space for a double oven. Their knowledge should have included the placement of the electric outlet at minimum as well as the measured space within a cabinet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't use service for in wall AC.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was poor. They stated AC wouldn't fit in our box, but turned out the difference in size was .1 inches. But they were saying it was 4 inches off. They didn't know what they were doing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-Existing Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never happened. Nobody came to my house. I had to do it myself. And if this review doesn't get posted, I'll know that BestBuy screens out the critical reviews and only displays favorable ones.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dish Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was done, worked but stopped working after few days. Waiting for Best Buy third-party engineers to come fix it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give you a review. The dishwasher was scratched, so the delivery men returned it to the warehouse. New one being delivered Wednesday, 12/22. Hope this one is perfect. Low ratings are due to damage to exterior. I never had a chance to use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My review of Best Buy is that they have terrible customer service and they don’t like there customers at all. Never saw a place give back money so fast. Never ask why or how can I help with the situation. Terrible all around never shop there again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst service ever. Still able to use it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad individuals. Said the non functioning remote would be replaced free at Best Buy. When I went to Best Buy they made me pay for it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call for service 10 days after it was delivered and couldn’t get an appointment for two weeks. Freezer is filled with frost and the condenser is running continuously.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible team of installers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three different teams installed a microwave. All were very unprofessional and not very knowledgeable about installing appliances.
No, I would not recommend this to a friendRated 1 out of 5 stars
LG Wash tower hook up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst service ever. No professionalism. They don't answer any questions we ask and are always in rush. They just wanted to leave the place without the job done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Marketing Department has still not called me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The company used was Betos Delivery and they were the worse. Best Buy needs to really evaluate and re-consider their third party delivery services.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad attitude by installation guy Disrespectful and rude
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good service !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No repairs at all !!! Still waiting for repair service! Two month pass and still NOTHING!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Communication
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative left his key fob and never returned my telephone message.
No, I would not recommend this to a friend