Customer Ratings & Reviews
- Model:
- VMA3600B-10000S
- SKU:
- 6429639
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Essential Solar Panel Charger's long battery life and ease of use, frequently praising its simple installation and effective solar panel. Many appreciate the improved camera performance and the compact design. However, some customers reported slow charging speeds and compatibility issues with certain camera models.
This summary was generated by AI based on customer reviews.
Consumer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product really works with no problems. Would recommend
I would recommend this to a friendWrong solar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked the wrong one for the security cameras system
No, I would not recommend this to a friendGreat Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security investment, the resolution is awesome.
I would recommend this to a friendSolar charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Now I don't have to charge my camera anymore
I would recommend this to a friendSolar Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this would work for all the Arlo brand cameras
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product very good. I really like this product.
No, I would not recommend this to a friendBenb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my camera. Had to return items. Plugging in the panel to my camera would not work because the mount would not connect. Tried a magnetic mount but that still would not work .
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all always does fast and not free Serivce have to pay
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Lauren,
Thanks for your review. We will share your feedback to the development team. Even if at the end of the free trial you decide not to subscribe, we want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
If you choose to go with a subscription, we have many affordable subscriptions plans for your convenience, please refer to article for details: https://kb.arlo.com/88.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Cons mentioned:Charging
Don’t charge cameras
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stop working, they never fully charge your cameras. Ended up buying wires to connect the cameras so they can have charge.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Charging
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s charging is limited. It doesn’t charge and it turns off all the time. You have to turn it on all the time.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Compatibility
Not for Arlo Pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description stated that it was good for the Arlo Pro 2 but was not compatible with it
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi TiaB805,
Thanks for your feedback. We want to clarify that the correct Arlo Solar Panel for Arlo Pro 2 camera is the VMA4600 solar panel.
Regards,
Arlo Team
^RM
Do not recomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as expected. It shows that is charging but instead it drains the battery at a rapid rate. I have it it placed but had to disconnect it from the camera. So it's just sitting there doing nothing and im still changing batteries. I bought one of this panel to try it out. Thanks god i didn't buy for all my camaras. That would have been a waste of my money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Papichuloaa,
Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com and include your case number (if applicable), a screenshot of your Best Buy review, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.
We appreciate your support and patience.
Thank you,
Arlo Team
^KN
Would not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge, had sitting in direct sunlight! Best Buy refused to take back because it was open, the whole camera system is awful, battery drains in a day, they give you the run around. Just wanted to exchange for something else but the refused!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Solar,
Thanks for your feedback. We would appreciate an opportunity to look into your concern and help configure your Arlo system to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Arlo solar panel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arlo claimed 6 month battery life, but required discounting, charging, and renouncing every day. The solar panel was supposed to solve the problem, but was a waste of time.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi William,
Thanks for your feedback. We want to mention that although the Arlo Solar Panel is designed to keep your Arlo camera’s battery fully charged, heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it. The 2-watt Arlo Solar Panel is designed to provide year-round trickle charging to keep your Arlo camera battery charged, not to charge your camera battery from low to full.
For tips on how you can extend the battery life of your camera, see details here : https://kb.arlo.com/291/. If you need further assistance, contact support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
A waste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Line was not long enough and you cannot buy a longer 1. I returned it 15 days ago and STILL NO REFUND! Best Buy has gotten horrible service!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello customer1,
Thank you for sharing your feedback. Your feedback will be shared with the appropriate team. We recommend reaching out to Best Buy Customer Support for an update on your refund if you have not received it yet.
Best Regards,
Arlo Team
Solar panel does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two, but returned one because I had a feeling they didnt work and boy was I right. Have not charged my camera since I installed it 2 weeks ago.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Gary,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB plugs face the wrong way to be able to fit a charger in. Buy the generic one from Amazon, half the price and it works great. This is horrible, I never leave reviews...
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello BooArlo,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
Bad Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not return it because I no longer have the box but this does not work, it has already been connected for 4 days and the load continues to drop, I throw away my money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi CarlosP,
Thank you for taking the time to share your feedback. We would like to learn more about the concerns you have shared above. Please reach out to us so we can further address your concerns and provide assistance: https://support.arlo.com.
Regards,
Arlo Team
^KN
Arlo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality solar panels and customer service. Would not recommend or buy again
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Arlo,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
If you need assistance with your Arlo unit, please contact support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
No sun, no charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The panels were installed in a spot that doesn't get enough sun. We have to keep charging the battery. My husband is 80 and he has to keep getting up on a ladder
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello InstantHelp,
Thanks for your feedback. For tips on how you can position your Arlo Solar Panel, please check this article : https://kb.arlo.com/1310968/.
Feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance.
Regards,
Arlo Team
^RM