Customer Ratings & Reviews

Easy setup: Take everything out of the box, connect the base station to power and LAN, download the app or login online, then SYNC the cameras and you're ready to go! Amazing features: Mobile app is easy to use, has pinch to zoom for cameras. Cameras can be mounted basically ANYWHERE, no need to run wires was the biggest benefit, plus you can get creative where you mount them! Love the features of the new Arlo Pro system - benefits are rechargeable batteries, 2-way audio, siren, local storage option. The only negative thing I have encountered is that the 2-way audio might as well be 1-way audio. The cameras capture amazing sound detail, full conversations from a distance - but when you try to talk thru them the sound volume is so low that it is inaudible. You can't turn the output volume up to where you can be heard either. So don't buy these strictly for the 2-way audio feature. All in all, great product -all I need now are more cameras!! I would definitely recommend this product!

Over the years I have put in a number of IP cameras with and without PoE. My goal was to setup some for our home with a NVR or record to a Synology device. When I saw this cameras I was skeptical. The idea of not having run cables was something my wife liked ;-). I read through the reviews and the battery life ones and thought I would give the Arlo's a shot. I am so glad I did. Battery life - I have had the cameras running since the last week of November and the battery life is 61%, 89%, 95% and 96%. Today, I moved the Arlo base station to a different location and am hoping that will help the battery on the one camera that is at 61%. The two camera's with the lowest battery % are outside AND it has been COLD. We had -5 Fahrenheit weather the last couple of days and I have had no issues with the cameras. Motion Sensor - I've been really impressed with the lack of false positives the camera will report. When the unit is armed it record when it should. Picture/Sound Quality - The camera records at 720p which is fine for my use. I have now issue being able to see or hear people. I placed one to monitor the front door and I have been able to have conversations with my UPS driver. This feature and the the rechargeable battery where the main reasons for choosing the Pro vs the standard Arlo wireless units. The Arlo app is great to review live and historical video from the camera and Arlo makes it easy to share and download the video. Ease of Use - This is one of the easiest systems to use. The free cloud based DVR service makes it a snap to review your video on your laptop and for security it will log you off of your app when using it on the computer. Local Storage - Arlo requires the use of the Cloud DVR but you can keep local video archives which is great If the internet goes out. To review them you need to eject the USB drive and connect it to your MacBook or PC. Arlo App - The app is intuitive and easy to use. Adding the cameras is a snap and you can rename them to better identify them. From the app you can arm the Arlo system, change video and sound settings, configure motion detection, review the battery life, signal strength back to the base station and more. Overall, I am incredibly happy with the Arlo system and one of my co-workers just picked a two pack up and is really pleased too. The Arlo Pro's rechargeable battery and two way audio are a great feature and for the money they are a good value. A good PoE camera can start at $150 and then you need to configure the NVR or software. Arlo has made this system incredibly easy to use. I included a screenshot from my MacBook and the iPhone app.

Sytem does everything it claims with minimal lag. One note I've noticed none have mentioned is the use for burglary prevention and prosecution. Having worked in Law Enforcement for over 20 years I routinely heard the amount of pending alarm calls at any given moment which in a large city is typically 30 or more. These alarms are assigned for response chronologically so often police officers simply are responding after the fact to write a report. Using the Arlo System an owner can notify police themselves, giving a description of perpetrators for apprehension and most importantly, having their call assigned as a priority in progress call rather than just another pending annoyance as deemed by most Police Departments.

The Arlo Pro Cameras far exceed my expectations! I was at first turned off by the 720P, having 4) DropCam Pro 1080P cameras in my home already. But the Arlo Pro resolution is comparable to the 1080P cams & offers these benefits: 1- it is completely wireless, 2- cloud monitoring is free up to 5) cameras, 3- they are completely portable, 4- their own hub produces a much more robust connection than WiFi Cameras, 5- the auto IR works perfectly, 6- there are silicon skins to protect the exterior & convert to black 7- there are white & black aluminum weather resistant brackets! 8- the cameras are water resistant for outdoor & indoor use 9- 3-month life using the Li-ion built-in battery! 10- Bright, clear images

I've had the Arlo pro setup with 5 cameras for about a month. So far I'm pretty impressed. The battery life is still in the mid 70% range after a month and I've no issues with the cameras or base. The only gripe I have is that sometimes the app is slow to arm and disarm the system as well as activating the live view. The motion sensing works well after setting the right level and seem to capture events accurately. Night vision is also pretty good, but the pic quality is definitely better with good lighting. I am looking to get another Arlo pro for outside and maybe one for inside. I have my Arlo system integrated with my Samsung Smartthings hub and they seem to work well together.

I purchased the Arlo Pro with 4 cameras on Friday and had everything set up and installed by Sunday. I purchased another camera to use (Arlo Q powered camera) and another outdoor adjustable mount. I downloaded the manual from Netgear's website and read through it quickly. There were no problems at all. The only thing I noticed with the app is when you set the recording time for each camera (in case you want it longer than the default) you have to click save in the top right corner of the page then click save again when it backs up to the previous page. Someone didn't design this feature correctly and it took me a few minutes to figure out. Right now I have 5 cameras working and plan on getting two more Arlo Q cameras tomorrow (for indoor use). The Arlo Q cameras don't use the base station that the Arlo Pro cameras use but they all can be viewed in the app. The siren alarm in the base station is VERY loud. I cleared out all the pets before turning it on. Motion sensors all work well and when you set everything up you start getting alert notices to your e-mail since they are turned on. There is a way to disarm everything in the Mode part of the app. Very easy to turn on and off. They have another feature that I haven 't set up yet, but it uses your cell phone(s) to tell if anyone is in the house. If they are in the house the system is disarmed (if you want it that way) and armed automatically when you leave the house. I thought this would be perfect to try. The picture quality of all cameras (Arlo Pro and Arlo Q) is excellent. The sound is very easy to understand. You can use a push to talk button in the app to talk to your pets or someone standing near the camera. It's good quality. I think Netgear has a winner with the Arlo Pro and Arlo Q cameras (along with their app).

I have been looking at Arlo for the past couple of years. I wanted a "wireless" system. Arlo has made some changes that are good and not so good! It took me a couple of weeks to get the cameras adjusted properly and get the modes set up. The software for setting up a schedule is hard to use. If you want to set up a mode for night time, you can't put in 7PM - 7AM. You have to put in 7PM - 11:59P then another for 12AM - 7AM. Since the cameras are rechargeable, you have to pull the cameras down every 4-6 months and recharge the battery which takes about 2 hours for each then re-install the camera and adjust. So, choosing locations that are not too high is the best but also not too low so someone can grab it and run. I am hoping for "white" skin covers to come out and improvements in the software.

These cameras work really well at what they are suppose to do. They send alarms on motion. I wish they would allow a quick button to disarm the push notifications but still record motions for during the day. They do have a quick disarm button but it disarms motion detection totally. You have to go into each camera under armed tab to uncheck send push notifications. Make a simpler way of doing this. I cant think of why anyone would want to turn off recording totally. Anyway, the quality of picture is good, a little slow on verizon network when trying to use the 2 way talk but quick on the wifi. I have 1 gig connection and a wireless ac router. Nest still has them beat on continuous record and video quality albeit on a wired connection however. After 2 weeks of use Im sitting at 54%, 58%, 65% and 71% battery life on 4 cameras at the highest quality setting.

Thanks to an overwhelming number of exceptional reviews here and on amazon, I purchased & setup these cameras and was compelled to share my experience and documentation to educate consumers instead of misleading them. Note, I returned them to Best Buy within the first 30 days because they are not worth the time, trouble or money. First night I purchased was during the NFL divisional championship games. Setup is remarkably simple, and the product does appear to be well built from looks and feel...but wait. I installed one in my driveway, and it rained that night. When the camera gets water on it (even while facing downward) and if any lighting is close the camera, there is a TERRIBLE blooming effect where you cannot see what you are trying to record. I took a second video after the rain stopped so you can see the difference. Second majorly disturbing issue was a total white washed image on a malfunctioned camera. Contacting Netgear Support was painfully agonizing. On top of having to create an account for myArlo.com & a second if you want to join the community.arlo.com forums, you need a third account on my.netgear.com. Its insane. Anyway to even reach support you have to have the product registered, and then create a ticket with details, then they finally supply a support # to call, which wasn't even for ARLO support (was for routers), was transferred to another number after waiting 15 minutes to speak to someone that couldn’t help me, held 20 more minutes only to explain my issue and steps I already took to resolve and was offered a replacement of a 2 week old camera. No thanks. If 1 of 4 are a total failure in the 1st two weeks, there is little to expect that will suggest they will last long enough to quantify a $649.99 purchase price. Other recurring issues that I experienced where when trying to make changes, like renaming cameras, changing the motion sensitivity, etc where the web page would freeze and I would get a message stating “ Your changes did not apply”. I also had a random “timezone_error” and often on my home 300/20 MBps connection, I would get “Your camera is offline”. Oh, and as far as support you only get 90 days from purchase date of phone support if you don't subscribe to an additional plan other than the included basic; which BY THE WAY, only includes 7 days of cloud recording and a whopping 1G of cloud storage. The quality of video and compression is disappointing as well. Premier is $9.99 a month for 30 days w/ 10G cloud storage and Elite is 60 days & 100G cloud storage. Those both include unlimited support. Some other things to know before you buy these if you think they might work well for you: The cameras ONLY record on motion detection, or if you are monitoring and hit manual record. There is no constant recording feature. The rechargeable batteries did last a pretty decent amount of time...lowest any got in the two weeks I had them was 58%. If you do think of buying a spare battery to have a hot swap ready to go, you will ALSO need a charger if you don’t want to take a camera offline; as there is no way to charge them without a camera shell/charger. $120 to have that “luxury” folks... The modes are pretty simple to setup, but don’t offer any real granular settings or way to automatically switch between modes when your dwelling is occupied or unoccupied. There is not a way I discovered to have certain cameras off, like 5pm - 11pm M-F when walking around the house, and then to all on from 11pm - 7am, off for an hour while getting ready for work, and then back on from 8am - 5pm. You have to create your own modes for each type of function and manually switch between them if you don’t want to be bombarded with emails or push notifications; depending how you set them up. You have no direct connection to monitor your cameras video, even on your local network. If your internet is down, so is your ability to view your cameras. The cameras record/stream through the base station, to your router, up to the netgear servers in California, and then back down to your router and on the device you like to view them on. If not on your LAN, then through your mobile carrier. The base station is very light, and MUST be plugged into your router to function. That was the only part of this kit that seemed from the outside like it was built really cheap. Made in Vietnam by the way. The base station does not have any USB 3.0 ports and the ethernet jack is only 10/100. Yup, in 2017 that’s still all you need if only processing low quality, ultra compressed video recordings. You cannot be logged in to the website making mode or camera changes and on your mobile device simultaneously with the same account, even on the same local network. You will need to “Grant Access” create a second account for yourself to do such a simple task. The community.arlo.com is pretty helpful, I spent about 5-10 hours posting and researching in discussion threads; trying VERY hard to love this purchase and make the best out of it, but it was not for me. There are many supporters of the product that are knowledgeable there. In conclusion - this Netgear product is unreliable and seems like consumers willing to lay out hard earned cash are guinea pig beta-testers. Enormous potential, but too many shortcomings to even try to keep this.

I purchased the 4 camera Arlo Pro system and then later purchased one more Arlo Pro camera to make up a 5 camera system. This system with it's own router works great and I haven't had any problems at all. It is easy to set up and use with the app that you download to your phone, tablets, etc. I also purchased 5 Arlo Q cameras. You can share devices between accounts and have all 10 cameras show up in your app. Quality video and sound. Lots of adjustments that you can make such as making the recordings longer or to last as long as the sound or motion is detected. Batteries are rechargeable and last a long time (6 months?). This is a top notch system and by adding the plug in Arlo Q you really have a lot of flexibility. I have 10 cameras working in my app using 2 separate accounts. They have a Geofencing mode that allows the system to tell when your cell phones are in the house (so it disarms) or cell phones or other devices are away from your house so it automatically alarms itself. This is a really nice feature.

This is a good camera providing a clear picture, though with improvements, would warrant a 5 star rating. I mounted the camera outside and purchased separately a weatherproof power adapter. It was fairly easy to set up on my home network through the required Arlo Base unit. Unfortunately, you are required to purchase the base station for this camera, unlike the Arlo Q cameras. An option without the base unit should be offered. The other improvement would be the location of the plug in on the camera. Using the magnetic mount requires the camera to be tilted slightly to the side in order to plug in the elbow shaped power cord. You could mount the camera upside down and flip the picture, but this would expose the plug-in to the elements.

Easy set up out of the box. Easy to install with the magnetic camera bases. I order a set of screw on bases on Amazon, generic, as the Arlo brand is pricy. Resolution is ok, would recommend buying the 1080 if you want real clarity. Connection is usually reliable, the app can be a bit buggy. Service is free for the weekly storage, a USB can be used as a storage device as well. Batteries last decently long depending on the motion sensitivity and outdoor temps. Silicon cases are available as well. Cons: does not come with extra battery or a charging station, only a single charging cable.

This Arlo camera system works great and the receiver that comes with the cameras works from a decent distance away from the cameras. Though I wish the cameras were 1080p instead of 720p for the price, they produce pretty good quality videos. The one majorly annoying thing though is that you have to use the netgear provided power brick (wall piece) that comes in the box, and only that power brick. You can’t use any other brand power brick. Any other power brick won’t charge your cameras at all and basically if you lose the netgear branded power brick your stuck until you buy a new one. Which is a total waist of money.

I purchased this system from the store and had it up and running within about 1/2 hour, and most of that time was mounting the camera in place. The free Arlo app is very easy to follow and everything works. You have to have a decent internet connection, one that lets you stream movies and videos with little or no buffering because this system relies on your internet connection to function. I now have two cameras, one on each side of our home, but my first goal was simply to monitor a hummingbird feeder. When I found out how excellent the monitoring capability was with this system, I bought the second camera for security purposes on the other side of the house. I'm very satisfied with how this all worked out. Btw, installing the second camera was a breeze after the experience with the first. It sync'd easily with the base station and the Arlo Pro software made it easy to add the second camera for viewing.

Easy setup if batteries are fully charged. Love magnetic mount for indoors. Wish they included 2 adjustable mounts so I could use for front and back of house. Love that I get 7 days free storage, that it's wireless, and the 2way audio. Don't like the delay in recording. You get more benefits with subscription. 720p resolution is ok. Day vision is great, night vision could be better. I'm an owner of Nest products also. This is how I based my conclusions. Still playing with settings and have only setup 2 cameras. Also, since my cameras are Arlo pro, I would like them to say so and not just Arlo. Overall, I feel I got a good product and will be very happy.

I went back and forth on several camera systems. After researching tech mags and reading reviews, Arlo Pro kept rising to the top. I like that it's totally wireless. So far, the system works as advertised. I've had no issues with the Arlo app for Android, and the cameras are easily accessed from my computer. There's some lag in the video feed; however, it's marginal in my opinion. In armed mode, the motion sensor will record the activity going on around your house. The cameras also look very nice mounted. Although the system comes with magnet type mounts, I purchased the more stable and secure adjustable mounts that are sold separately.

This camera does not record constantly. It is motion activated. I'm very satisfied with this product. It has performed better then I thought it would. The battery has lasted 1 month before recharging. It is completely wire free. The only thing that I don't like is the range of only 23 feet before motion detection camera starts recording. I wish it was a longer distance. But this can be overcome with extra cameras. Great product. I had it up and running in literally minutes. Camera battery comes fully charged. It is plug and play. I can watch from anywhere. My girlfriend feels safer. I'm very happy.

Caretaker for my elderly parents in my home. I can easily check from my phone when they are in motion. An hour to to install whole system. Bought this brand based on Best Buy salesperson's explanation. Exact system I needed. Delete the daily videos saved to their cloud at the end of each day. No wires, rechargeable cameras stick with magnets and are outside in the rain. I can leave the house with less stress.

I have had many wireless security cameras, whose marketing ads claim to offer the best security experiences. However, such ads are nothing but specious puffery generated for the sole purpose of deceiving consumers. At this point, Arlo Pro seems to be the only brand that offers a true experience of wireless security. With the well-designed accompanying app, one can easily acccess or control his or her home/business environment through the true-HD lenses of the Arlo Pro without a glitch. I simply wish that I had the means to purchase two additional Arlo Pro cameras to help enhance my security shield or needs in my home. James H. Roseau Danbury, CT

I have had these cameras for about 1 - 1/2 years. I have the Arlo Pro cameras and they work well and get the job done. The quality is good and I like that these are easy to install without the hassle of running wires. The battery life is decent although and they give you ample warning time when they need to be charged. I recommend these cameras for people who want to keep and eye on their stuff.