Customer Ratings & Reviews

Over the years I have put in a number of IP cameras with and without PoE. My goal was to setup some for our home with a NVR or record to a Synology device. When I saw this cameras I was skeptical. The idea of not having run cables was something my wife liked ;-). I read through the reviews and the battery life ones and thought I would give the Arlo's a shot. I am so glad I did. Battery life - I have had the cameras running since the last week of November and the battery life is 61%, 89%, 95% and 96%. Today, I moved the Arlo base station to a different location and am hoping that will help the battery on the one camera that is at 61%. The two camera's with the lowest battery % are outside AND it has been COLD. We had -5 Fahrenheit weather the last couple of days and I have had no issues with the cameras. Motion Sensor - I've been really impressed with the lack of false positives the camera will report. When the unit is armed it record when it should. Picture/Sound Quality - The camera records at 720p which is fine for my use. I have now issue being able to see or hear people. I placed one to monitor the front door and I have been able to have conversations with my UPS driver. This feature and the the rechargeable battery where the main reasons for choosing the Pro vs the standard Arlo wireless units. The Arlo app is great to review live and historical video from the camera and Arlo makes it easy to share and download the video. Ease of Use - This is one of the easiest systems to use. The free cloud based DVR service makes it a snap to review your video on your laptop and for security it will log you off of your app when using it on the computer. Local Storage - Arlo requires the use of the Cloud DVR but you can keep local video archives which is great If the internet goes out. To review them you need to eject the USB drive and connect it to your MacBook or PC. Arlo App - The app is intuitive and easy to use. Adding the cameras is a snap and you can rename them to better identify them. From the app you can arm the Arlo system, change video and sound settings, configure motion detection, review the battery life, signal strength back to the base station and more. Overall, I am incredibly happy with the Arlo system and one of my co-workers just picked a two pack up and is really pleased too. The Arlo Pro's rechargeable battery and two way audio are a great feature and for the money they are a good value. A good PoE camera can start at $150 and then you need to configure the NVR or software. Arlo has made this system incredibly easy to use. I included a screenshot from my MacBook and the iPhone app.

Going on a month and really enjoying the safety of having this ARLO PRO, wire-free security system...Cameras all works good and it is nice to view live from my phone or tablet..Sounds are good, as is the visual..Play back is good, but not in color..live feed is in color . Very easy to hook up and install.

Easy setup if batteries are fully charged. Love magnetic mount for indoors. Wish they included 2 adjustable mounts so I could use for front and back of house. Love that I get 7 days free storage, that it's wireless, and the 2way audio. Don't like the delay in recording. You get more benefits with subscription. 720p resolution is ok. Day vision is great, night vision could be better. I'm an owner of Nest products also. This is how I based my conclusions. Still playing with settings and have only setup 2 cameras. Also, since my cameras are Arlo pro, I would like them to say so and not just Arlo. Overall, I feel I got a good product and will be very happy.

These cameras work really well at what they are suppose to do. They send alarms on motion. I wish they would allow a quick button to disarm the push notifications but still record motions for during the day. They do have a quick disarm button but it disarms motion detection totally. You have to go into each camera under armed tab to uncheck send push notifications. Make a simpler way of doing this. I cant think of why anyone would want to turn off recording totally. Anyway, the quality of picture is good, a little slow on verizon network when trying to use the 2 way talk but quick on the wifi. I have 1 gig connection and a wireless ac router. Nest still has them beat on continuous record and video quality albeit on a wired connection however. After 2 weeks of use Im sitting at 54%, 58%, 65% and 71% battery life on 4 cameras at the highest quality setting.

This camera does not record constantly. It is motion activated. I'm very satisfied with this product. It has performed better then I thought it would. The battery has lasted 1 month before recharging. It is completely wire free. The only thing that I don't like is the range of only 23 feet before motion detection camera starts recording. I wish it was a longer distance. But this can be overcome with extra cameras. Great product. I had it up and running in literally minutes. Camera battery comes fully charged. It is plug and play. I can watch from anywhere. My girlfriend feels safer. I'm very happy.

The Arlo Pro Cameras far exceed my expectations! I was at first turned off by the 720P, having 4) DropCam Pro 1080P cameras in my home already. But the Arlo Pro resolution is comparable to the 1080P cams & offers these benefits: 1- it is completely wireless, 2- cloud monitoring is free up to 5) cameras, 3- they are completely portable, 4- their own hub produces a much more robust connection than WiFi Cameras, 5- the auto IR works perfectly, 6- there are silicon skins to protect the exterior & convert to black 7- there are white & black aluminum weather resistant brackets! 8- the cameras are water resistant for outdoor & indoor use 9- 3-month life using the Li-ion built-in battery! 10- Bright, clear images

I have had these cameras for about 1 - 1/2 years. I have the Arlo Pro cameras and they work well and get the job done. The quality is good and I like that these are easy to install without the hassle of running wires. The battery life is decent although and they give you ample warning time when they need to be charged. I recommend these cameras for people who want to keep and eye on their stuff.

Pros Extremely Quick setup (A 2 camera system takes roughly 30 minutes) Very easy set up. It comes with basic instructions but the app nicely walks you through each step No need to run wires Compact Discreet cameras easily blend in with lighter color homes Good daytime video quality for the price Includes microphone and speaker Flexible mounting options. Included option is easy but other fixed mounts can be used Large rechargeable batteries Motion trigger is supposed to get an update to determine if the motion is by a person All devices get regular security updates. Even the cameras get updated wirelessly. Nice considering cameras are a new target for hackers. Inanimate objects don’t seem to cause false motion triggers Standard external hard drive can be used for local storage Basic plan included for free Easily expandable Cons Support for Windows is poor for the new touchscreen devices. No Windows app for Windows 8 and 10 devices of any size. Video quality, mainly night time, is probably not good enough for legal purposes. Night video quality makes recognition near impossible past approximately 10 feet Easy to steal or move regardless of mounting Camera speaker is not very loud Provided screws use too fine of a thread and the metal head strips out easy All videos are public if someone can intercept your emails on the way to your inbox. (Email delivery by design is not encrypted so if someone intercepts your emails on the way they can see any of your videos with audio) Recording time is fixed so even if motion or sound is still occurring you can miss recording Web interface has some bugs such as freezing on zoom, Live play button disappears, and touch doesn’t work. Sound recording doesn’t occur until a few seconds after video recording At least one camera exhibited a noticeable “ticking clock” sound when recording audio Connecting them hardwired defeats the weatherproofing Instructions do not give tutorial about advanced features but rather let you discover them No organizer for hard drive recordings Dependent on good upload internet speeds. The more cameras you have, the faster the upload speed you need. This can be a limiting factor for some. Long lag time to start live viewing even with very fast connection Setup was very easy, particularly for a security camera system. The entire process is achieved by following the steps one by one as the app tells you. Install the app, set up your Arlo account, plug in the base unit to power and internet, sync the cameras, hang the cameras, and you’re done. A two camera system only took approximately 30 minutes. The kit includes metal bases, screws, and wall anchors but the screws are small and easy to strip. The metal bases work with a strong magnet included inside the camera. Although convenient, the metal bases allow someone to easily steal or move these expensive cameras so placement is important. Netgear offers screw in mounts for a more rigid and secure mounting. The entire hardware and software process has had a lot of thought put into making it easy. There are no complicated router changes needed to be made at all or complicated programming. Oddly some features, like changing the recording quality, must be done on a regular computer for which there is no app. There is one strange feature omission from Netgear. This system has a Pro designation and yet support for regular, more modern computers, is limited. Businesses by and large use Windows computers and the most popular type of Windows computers selling today are Windows 2-in-1 convertibles with touchscreens this trend is forecasted to increase and yet this system is barely even useable by any touchscreen Windows device. This is also odd because what better way to check out a security video than on a large screen. You are forced to use a browser to view videos which the experience varies based on browser. Simple things like moving a slider don’t work because the website doesn’t work with touch. Browser administration has other bugs, such as the Live Video button disappearing. If this was an app you wouldn’t have to worry about how the end user’s choice of browser affects the experience. Not having a Universal Windows app is a missed opportunity. I have seen a large increase in clients that are buying Windows 2-in-1 systems instead of desktops or Android/iOS tablets for their primary system. A Windows Universal app they could support such systems, or any other form factor of Windows for that matter. Imagine if the app was on Xbox One in your living room and you want to check on things outside. Just say “Hey Cortana, open Arlo” and you could see your video feed or videos quickly and easily from the convenience of your couch on a big screen. That would be great. If you have smaller Windows devices, the website is unusable. It tries to get you to use an app that doesn’t exist. Oddly enough if you have a link to a shared video the same website will serve you the video in a mobile optimized format. Smaller Windows devices and Windows Mobile devices are left unsupported. Future updates and app releases could easily alleviate this but for now Windows support is poor. The base unit comes with a Sync/Siren button, network port, and two USB ports for storage. The siren is loud and sounds like newer smoke alarms. It can be trigger locally, by the app, or via configurable rules such as motion or audio sensing. You can switch the base unit to modes for recording for motion and/or audio, no recording, or armed or disarmed based using Geofencing. You can also define your own custom modes allowing specific cameras and audio for each to be on or off. Due to battery restrictions, there is no continuous recording. Recording time from motion is a default of 5 seconds regardless of if the motion continues. Cameras include built in IR for night vision, motion sensor, microphone, and speaker and are weatherproof assuming the charging plug cover is on. One large difference with the Pro version is the inclusion of large rechargeable batteries which should last quite a long time between charging. When video is recorded, it is uploaded via your internet connection to your account meaning a good upload internet speed is important. Videos are stored in a calendar format and can be viewed, shared, or deleted from the interface. Overall performance when factoring in the price for features was good. Shuddering and lag was minimal with surprisingly good wireless range. Remote viewing of live video is reasonably quick although it still took several seconds and is highly dependent on your internet upload speed. Audio took about 2 seconds to start every time after a motion trigger recording or manual live viewing and had a slightly audible tick-tock sound. The built-in speaker is barely audible at max volume. As with all security systems, there is a loss of some detail to do recording compression. Daytime recordings show signs of video compression but subjects are still reasonably recognizable at approximately 25 feet. Nighttime viewing brings recognition down to approximately 10-15 feet before subjects hard to recognize. Although not official, friends in law enforcement said it is not good for legal purposes as they must have a definitive, recognizable face to use the video. Motion detection was generally good but people moving fast could often elude the recording. Due to the fixed recording time, the system could also miss recording an event if it ran past the configured time. A big concern is the video sharing feature. Arlo by default emails you anytime it records. It conveniently sends you a screenshot of what it recorded. However; the email sends a direct link to the video that can be viewed without logging in. This would be even more concerning if you had cameras in your house. By definition, is sent unsecured between providers. Although the industry is trying to improve that, you should always assume your emails have no encryption when sent to you. This means that it is possible and relatively easy for criminals to eavesdrop and see your videos with audio without ever knowing your account info. The good thing is that is easy to remedy turning off the feature that emails you when it records a video. That way the link to the video won’t be sent out on the web unsecured and your videos are still stored in the cloud without being shared openly. Hopefully, Netgear will remedy this in the future. Overall, it is a nice system for the price point when compared to the competition. Compared to legacy DVR and NVR security camera systems this makes the whole process a lot more accessible for the average consumer. As long as you keep your expectations in line it is a nice system. All security camera systems, particularly ones costing less than $2,500 have limitations. A standout feature, even comparing to high end systems, is this system will automatically get updates for security. Anyone who watched the news in late 2016 saw that the biggest hack was perpetrated using devices, such as camera systems, that weren’t updated. That is something still lacking in the “professional” security camera world. You also won’t have to hire someone to come pull wiring through your house or small business. Cameras can be placed wherever you can mount a base. If for some reason, such as poor signal, the place doesn’t work they are easy to move. It not be a real high definition security camera system but it also costs nowhere near as much. Just be sure you can accept the Cons before buying. The overall system is well thought out and with continued improvement of the listed cons this could be the best system for nearly any price.

We bought Arlo for our Lake home. It was easy to install and the app I use on my phone gives me the ability to check in anytime to see how the home is doing while I’m away. It alerts me to any movement and records it . My husband and I both have it on our phones and it make it so nice that we both are alerted to activity from the camera. I don’t have any negatives that I can tell you about Great system

Easy setup: Take everything out of the box, connect the base station to power and LAN, download the app or login online, then SYNC the cameras and you're ready to go! Amazing features: Mobile app is easy to use, has pinch to zoom for cameras. Cameras can be mounted basically ANYWHERE, no need to run wires was the biggest benefit, plus you can get creative where you mount them! Love the features of the new Arlo Pro system - benefits are rechargeable batteries, 2-way audio, siren, local storage option. The only negative thing I have encountered is that the 2-way audio might as well be 1-way audio. The cameras capture amazing sound detail, full conversations from a distance - but when you try to talk thru them the sound volume is so low that it is inaudible. You can't turn the output volume up to where you can be heard either. So don't buy these strictly for the 2-way audio feature. All in all, great product -all I need now are more cameras!! I would definitely recommend this product!

We have a different brand on our detached workshop. I liked some of the features on these so we got these for the house. I love them so far. Easy to install and set up. I like the 2 way audio and zoom feature. I can keep an eye out for unwanted visitors or watch over my kids playing outside if I need to. Today I used them to monitor the snow situation at home while I was at work. Came in very handy!

Cameras work great! Easy setup and easy to connect. Works great with my iPhone and is pretty reliable. Only issue I have had is sometimes connection takes awhile but that could be my home wifi. I would 100% recommend this and have to all my friends and family. Go buy it!

I have been looking at Arlo for the past couple of years. I wanted a "wireless" system. Arlo has made some changes that are good and not so good! It took me a couple of weeks to get the cameras adjusted properly and get the modes set up. The software for setting up a schedule is hard to use. If you want to set up a mode for night time, you can't put in 7PM - 7AM. You have to put in 7PM - 11:59P then another for 12AM - 7AM. Since the cameras are rechargeable, you have to pull the cameras down every 4-6 months and recharge the battery which takes about 2 hours for each then re-install the camera and adjust. So, choosing locations that are not too high is the best but also not too low so someone can grab it and run. I am hoping for "white" skin covers to come out and improvements in the software.

I love Arlo Cameras, they are a great quality, durable and last a long time. My first charging was after 2 months.... The picture quality is great, you can record a video, talk in real time, and much more. Love it... Recommend to everyone.

I went back and forth on several camera systems. After researching tech mags and reading reviews, Arlo Pro kept rising to the top. I like that it's totally wireless. So far, the system works as advertised. I've had no issues with the Arlo app for Android, and the cameras are easily accessed from my computer. There's some lag in the video feed; however, it's marginal in my opinion. In armed mode, the motion sensor will record the activity going on around your house. The cameras also look very nice mounted. Although the system comes with magnet type mounts, I purchased the more stable and secure adjustable mounts that are sold separately.

Very clear picture. Easy install and I love the motion detect. I alway know if someone come to my house. Love the siren too. Scare away the thieves.

I've had the Arlo pro setup with 5 cameras for about a month. So far I'm pretty impressed. The battery life is still in the mid 70% range after a month and I've no issues with the cameras or base. The only gripe I have is that sometimes the app is slow to arm and disarm the system as well as activating the live view. The motion sensing works well after setting the right level and seem to capture events accurately. Night vision is also pretty good, but the pic quality is definitely better with good lighting. I am looking to get another Arlo pro for outside and maybe one for inside. I have my Arlo system integrated with my Samsung Smartthings hub and they seem to work well together.

Amazed at the ease of which this system works. Even after reading the reviews I was doubtful I would be able to do it by myself. But, I was! I did call the customer service line, but I realize I really didn’t need them, had I read the directions completely before calling them. The agent was very difficult understand, probably because from a foreign country, but she was patient and helped me get the job done. I think the Problem was that I tried to make it work after only syncing one camera. Once all 4 cameras we’re synced everything worked like a charm.

Love Arlo Pro! Very Clear Picture and Sound! Love the Instant Alerts and ability to set off the Alarm! Best purchase ever made!

I had cameras wired into my home years ago paid about 3K and i have to pay monthly monitoring and it was so complicated to install internet surveillance in my Ipad and computer. I highly recommend Arlo Pro. It is easy to install and it works well. I love the Arlo app. Camera is bery clear. It's well worth the price and no monthly fees.