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Customer reviews

Rating 4.2 out of 5 stars with 4646 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the camera quality, ease of use, and installation of the Pro 4 Spotlight Camera. Many also appreciate the night vision, motion detection, spotlight, and field of view. However, some customers express concerns regarding battery life and connectivity issues. A subscription is also mentioned as a necessity for full functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,646 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Outdoor Security Camera set - Fantastic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Arlo. These cameras are easy to set up, have great video quality even in the dark of night. Around my home is basically unlit entirely. The cameras solved that with just the small spotlight. Video capture is fully customizable. Battery life is great and changing out batteries is simple and not a hassle! Audio is fantastic also. I live in a severe weather area and have had zero problems with the cameras during storms or any weather overall. I use the Arlo app for everything with these but I can connect to my Google Home. I’m now convinced to get the doorbell added as well. These are the perfect option for the much needed security cameras of our time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Choose otherwise, subscription for all features

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these were going to be a nice upgrade/addition to my pro 2 cameras. The ability to review clips via cloud, remotely, and thumbnail shots was great until the 90-trial ended, then you have to pay to have those features; bs. Ended up having to upgrade base station ($60 on sale) so I could record to a flash drive locally. Can’t view those clips remotely without port forwarding which I can’t get to work. Can only view when on home WiFi network, more bs. Would have sought out more pro 2 that offer all these features at no cost had I know. Additionally these do not perform as well as pro 2 in cold and battery wears out faster too. Highly disappointed with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras for our house, best bang for the buck! Setup is easy, comes with everything needed to mount outside, up and running within about 30 mins. Video quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great, however I don't like how now with the newer generation cameras you have to have a smart hub to see your videos on the app or purchase a subscription. With the Gen 2 I could view videos any time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Starter Arlo Set - Quality & Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set and much cheaper than buying on the Arlo website. Every item is well made and works great. My only negative is that you must use a key to open the cameras to replace the batteries. Plus, the key is very small and can get lost easily. To solve that problem, I attached it to a big plush keychain. Now, it will be harder to loose. Other than that one negative, I'm pleased with what I received.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Arlo over Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy just needed a drill and a Wi-Fi connection. App alerts, spotlight, perfect camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent Cameras!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love these cameras! Excellent quality, easy to install and easy to use! Download the app on your phone and you can keep an eye on your home, business, kids, from anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Easily hacked — Not at all Secure!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality of the Arlo Pro 4 cameras is very good. However, without paying extra for an Arlo Smart Hub, there is no way to record 24/7 video footage, only event based recording. Also, like anything on a WiFi network, these cameras can be hacked into. Within a few days of getting my Arlo cameras set up, and paying for a pricey Arlo Cloud subscription, my cameras were hacked into and the perpetrators were able to edit the footage in close to real-time using technology similar to green screen photography footage. They were able to remove certain people from my video footage and break into my home undetected! I contacted Arlo’s customer support on seven occasions, but they weren’t any help. They were unable to get the unedited footage or help me figure out who was behind this crime! They never even refunded me the several hundred dollars I paid for their monthly cloud surveillance subscription. Waste of time, money, and a huge disappointment!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your experience. We take your security seriously and want to work with you to address the hacking concerns you shared. Please send us an e-mail at [email protected] with a screenshot of this review, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Great video quality and tons of app features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Pro 4 upgrade from pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from pro 2. Easy installation and multiple ways to charge which is nice. Wish night infared was longer range / stronger vs relying on spotlight. Got on sale so still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of thinking about it I purchased the ARLO Pro4 system. It took me a while to figure it out. It’s amazing when you read the instructions fully how much more easier to get it up and running. The system is easy to mount and adjust. The picture is great, much better then I expected. I have included a day and night picture of one of the cameras. My wifi has no problem supporting the system and an ARLO door bell. I have the app installed on my computer, my wife’s office computer and both of our phones. There are many systems out there and I am glad we got the ARLO Pro 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras just have to mess with the setting to get them working just right. And the spot light is bright enough.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Count your neighbors bricks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how this security camera. I have tested the Wyze Outdoor Camera and the ring stick up camera and i am a Ring fan but this Camera changes the game. i haven't seen many 2k cameras out there. This has a 160 degree viewing angle. Before i had to have two Ring stick up cameras but now i can just have one mounted. This not only has a ultra wide viewing it is also very smart. It has auto zoom and it detects animals , vehicles, packages, and humans. Mine is mounted on a 3rd floor story outside window ledge and it still detects the difference. the clarity is one of the best also as playback videos are 100% clear and there is no lag. The pictures i uploaded you can make out the detail like what a person is wearing or what make and model of a car is. ect. If my camera was mounted on a first or second floor i could easily tell license plates and faces.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! WASTE OF MONEY!! Does not record most motions. Can not be set to record continuously even if you want to pay $9.99 per camera a month. Sensitivities set to high yet it will miss people 3-6ft away or capture a person right as they leave the camera frame. Very delayed after it records, it takes a while before you are able to view or find out it never captured anything. The images when watching live a very very delayed. Its a hit or miss whether it even records my vehicle pulling into the driveway! I had someone trespass after walking around my property 1 out of 3 cameras picked up the man as he left the camera view. My son was home alone and seen him. The cameras failed! I purchased for security and am livid by how awful these cameras work. Battery life is a joke lasts 1-3 days before needing to be charged. The microphone is useless cannot hear if you try to talk to the person in front of your camera however it does do a decent job of picking up sounds when it does record. I did not set up my cameras right away after purchasing otherwise i would have returned them immediately. These Arlo cameras are useless over priced junk. Hard to show examples of how horrible they are without seening the video it does capture. I added one picture below that shows it missed my vehicle leaving the driveway. How it missed me getting into a big brown suv right in view and driving away is beyond me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thanks for sharing your review. Here are some articles that may assist with the issues you've experienced thus far:

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Home Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Pro 4 cameras were easy to setup and provide good videos for your home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely has helped on many occasions

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly wanted something similar to the RING and more affordable as well as affordable for the monthly subscription thats required, very easy to setup honestly and battery lasts long. Overall, very happy because it functions for what I need and has worked out in my favor in many occasions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that they send a extra battery. I love the fact that’s these cameras do not need to be connected to a base. You set up thru the app and it’s so quick and easy. Love the anti-theft feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    A great deal for a great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My outdoor Arlo cameras work fantastic they pick up peoples conversations. Spotlight works perfect at night. I’ve bought seven cameras to put around my house and I’m buying cameras for the inside now.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Arlo cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time connecting to wifi but afterwards was very pleased with the cams.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome cameras & user friendly app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift I’ve ever purchased for my husband. They work so well, we ended up buying the doorbell camera too. I even was able to catch my teenager doing some sneaky stuff which was an added unexpected bonus haha

    I would recommend this to a friend
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