Customers enjoy the easy setup, video quality, and long battery life of the Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle. They appreciate the wireless design, color night vision, and spotlight feature. Some customers feel that the subscription requirement is a drawback, but overall, they are pleased with the product's performance and features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
So Easy to Setup!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
From box to completion of setup, it took less than 10 minutes to have our camera connected and ready in the Arlo app.
The camera itself is wire-free (easily removable to charge when needed), connected to our WiFi easily, and is all-weather protected. We live in West Texas and the weather can be unpredictable, so this feature was important to the safety of our family.
The Arlo Home Security System provides different options (you receive a trial) for you to enjoy the benefits of this camera even more — emergency service response, video object detection with AI, etc.
As an Arlo user, I love the clarity and peace of mind received by using the system to its entirety. I feel that Arlo has stepped up our security game and provides clear live and recorded footage.
I highly recommend Arlo to anyone looking to up their safety game!
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great camera! We love that it's wireless, easy to use, and the picture is clear as Crystal! My only issues with it is the battery dies quicker than I'd expect and my Wi-Fi takes forever to load the camera! Over all it's really nice to use!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had 9 arlo cameras. My 5 before this add are fine. The first batch has timed out. These are a great picture. Come with external batteries. 4 included for 3 cameras. Great plus. But the build quality is not up to par. The mechanism that pushes the battery compartment open is fragile and broken on one of my cameras. Hopefully they will replace it. The holders wont move alot so view and placement is limited. I dont believe you can change mounts. The were a so so deal for 199$. But they are definitely not worth 400$ on quality. Things are just getting cheaper and cheaper quality. Always be wary on pricing. Marginal yes on recommend!!
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hello Noagge,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards, Arlo Team
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Simple setup, Clear video quality, & easy to use a
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple setup and install process, with simple, easy to use app. The video quality is clear and battery life is good when settings are configured.
The additional features and cloud storage is great for the price. You can quickly and easily view and manage stored video, all through the app.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera has exceeded my expectations. The compatibility with smart home technology is stellar, and the wire-free setup is so hassle-free. The 2-way audio feature is pretty neat, and the 12X zoom is just wow! I love how I can live stream what's going on. Also, the motion activation is a fantastic feature. The color night vision is a game-changer for me. Such a solid piece of tech!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these cameras! We have other Arlo cameras as well, and they sync so easily together in the app. I love that it’s wireless, so we don’t have big wires hanging down to an outlet. It’s easy to screw on and off of its bracket if you need to take it down. Video quality is great and the app is easy to use!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had Arlo for many years and one camera (Ulra) went bad! I had done research and liked the new Swann! Well, I tried them for 3-4 weeks and no comparison! Returned the Swann and went back to Arlo! The only reason for a “4” rating is its 2K and not 4K. Still a great picture with 2K!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Arlo Pro 5S 2K camera has been a game-changer in home security. Its 2K resolution delivers stunningly clear video quality, making it easy to identify faces and details even from a distance. The night vision is impressively sharp, providing reliable coverage in low-light conditions.
I also appreciated the integration with smart home devices, which allowed seamless control through voice commands. The camera's compact design is sleek and unobtrusive, fitting effortlessly into various spaces around my home. Setup was quick and straightforward, and the connectivity has been consistently strong with minimal interruptions.
One drawback is the subscription required for full access to features like cloud storage and advanced detection. While this adds to the cost, the camera's overall performance makes it a worthwhile investment for those serious about security.
Overall, I’m highly satisfied with the Arlo Pro 5S 2K camera. Its quality, reliability, and smart functionality make it a standout choice for home surveillance.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality with easy installation and set up. These cameras were the perfect choice!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Love my Arlo 5S
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera gives clear videos of people and animals. Even has a package detection feature! Motion sensor and spotlight work great. Took me a while to figure out how to set up and install (but these things arent my forte), but by the 3rd camera I had the procedure down. 3rd one took 10 mins to install. Think8ng about getting 3 more…
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Perfect for our home
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our Arlo camera. There is a slight learning curve as yiu figure out bow to set it up and adjustbthe app settings so that the notifications are accurate. Now it works perfectly! I love being able to see when packages are delivered. I was surprises by how how the microphone and speaker works. When my husband and I are bored we like to make weird animal noises as people walk by hehehe. Who knew a security camera could provide safety and entertainment. Thanks Arlo. I lovr that we didnt have to set up a doorbell as our security cam.
This reviewer received promo considerations or sweepstakes entry for writing a review.
### Review of the Smart CCTV Camera
I recently bought the Smart CCTV Camera, and I'm very pleased with it.
**Pros:**
- **1080p Resolution**: Clear images both day and night.
- **Easy Installation**: Setup took just 30 minutes.
- **User-Friendly App**: Convenient remote access.
**Cons:**
- **Subscription Needed for Cloud Storage**: Limited free options.
- **Minor Lag**: Some delay in live viewing during busy times.
### Conclusion:
A solid choice for home security, offering great value for the price. Highly recommended!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GARBAGE!!! My previous system was a Sannce (wired) system. Had it for 8 years before NVR finally died. I'm alot older now and have health issues. Since I needed a new Home Security System, I needed something wireless, I just can't get up in my attic to run CAT cables all over the place and down the walls to my home office room so I checked into wireless systems. After alot of research and also trying a couple of different brands, I ended up trying Arlo Pro 5s 2k. I bought this system 3 days ago, since then nothing but a ton of problems.
1. Easy to setup= NO (sure, easy to put the battery into the camera, but the app instructions should tell you more detailed information, there's just too much gray area in regards to the instructions. Meaning I've never used a wireless system so I no Zero when it comes to what is what, etc...really need to make a setup app for dummies is what I need.
2. In the past hour alone I have experienced numerous issues, i.e., one camera spot light flickers like a beacon for a couple minutes and then stops (did this twice), random cameras randomly saying (offline, signed in by another device, unexpected error. When I google arlo information in regards to these problems, I've checked and doubled checked everything. Interesting thing though, I had these cameras for a couple of days until I received my VMB Smarthub 4540. Installed it today, paired the cameras, that's when it seems that these problems have really been frequent.
3. Battery life sucks! I'm sure they are ok if your video settings are on the lowest setting but even the default setting was way too grainy for me to see so I selected Best quality, by doing so, a battery last 24 to 30 hours (basically one day) depending on traffic. I have 6 cameras, each having different levels of traffice which affects battery life, I can't tell you how many times I've been in and out of my house to change this battery, few hours later, change a different camera battery, another few hours, change another battery. Also, one of my cameras battery was almost dead so I went and got a fresh battery (with a green light) off the charging station, put it in the camera, came back and it said error, I looked up the how to fix this problem and it said, put in a new battery...um...I just put in a new battery, swapped it out with another green light charged battery and it worked. Needless to say, with winter coming I'm not about to be in and out of 10 degree weather every few hours to change a freaking battery. As I mentioned, I don't have good health thanks to 2 combat tours in the Army and my age (did I mention I have a Rare lung disease, hence the reason I can't go in and out in cold weather. So I'm pretty sure these cameras are going back. I'll go back to Sannce and hire someone to install the cables.
I could go on and on about all the problems in just 3 days time. During the 3 days I've contacted online support and chatted with someone who was ZERO help. I received a phone call the next day and that person was at least helpful (this was just to fix very minor technical/connecting issues after that, the last 2 days have been a nightmare.
Just to add, the online support told me I didn't have fast enough upload speed needed for each cameras bandwidth...according to AI and Arlo, the Pro 5s 2k needs 2mbps for each camera of upload speed. As these problems are actually happening I did a speed test... 6 cameras means I need 12 mbps total...I have 32mpbs.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Rodney,
We want to work with you to address the concern you shared. Please send us an e-mail at [email protected] with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards, Arlo Team
Rated 4 out of 5 stars
They work
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very little direction to get started. Once you connect device it does its thing. Few minor issues that can be worked through(WIFI Extender). Don’t believe batteries will last the claimed amount of time, but I do live in a rather cold climate during winter months
I would recommend this to a friend
Rated 5 out of 5 stars
This arlo 5S is absolutely Amazing
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras is Amazing. The picture is crisp the color is on point. I have it set to alert me when someone goes into the Garage or in the middle of the night. Out of there room In the living room. Now that christmas is around the corner i already know the presents will be safer because of it. Def an Upgrade from the Arlo essentials Spot Light.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are very good quality. I love the Arlo brand I will be buying the rest of my home security products from them! I love how you can change batteries out in a flash, and if you get solar panels you never have to change the battery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great camera system so far! The batteries mention up to 6 months but it has already went down 15% in one week so I doubt that is accurate. Really good and clear picture. I love the extra features like the two way audio, alarm, light, and 2K video recording. The monthly subscription seems high compared to competitors but it’s fine for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Great option for existing Arlo network
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an excellent option for an existing Arlo system. The location that it needed to be placed was outside of the range of the Arlington base station. Installed on a power pole with a solar charger, it was well within reach of the wireless mesh network.