Customer Ratings & Reviews

Excellent Security Camera – Arlo Pro 5S 2K The Arlo Pro 5S 2K is a fantastic security solution with crystal-clear 2K resolution and a powerful spotlight feature for clear nighttime footage. Its wire-free design makes installation easy, and the long battery life ensures weeks of use before recharging. The user-friendly app provides real-time notifications and two-way audio. Perfect for indoor or outdoor use, it’s a reliable and modern security option. Highly recommended!

So far, this system picks up the activity which occurs in front of the cameras. These cameras replaced Night Owl cameras and I must say that the Arlo system is much easier to use. Events can be brought up and looked at much easier than with Night Owl. The only negative is Arlo's customer service. A month of free monitoring comes with the system and then you have to either get a hub and recording device or else subscribe to Arlo's monitoring system. I had decided to go with Arlo's system but couldn't get the website to accept my payment information. I wanted to talk to someone at Arlo but no phone number for customer service is listed and there's no way to find one. I had to do an online chat and the results were not satisfactory. I'm still in the trial period, so when it ends I will try subscribing again.

I would not recommend purchasing this product. While the camera quality itself is good and the night mode is excellent, the overall experience is very disappointing. The main issue is that the cameras take too long to go live, often requiring manual intervention. They also frequently fail when handling multiple interactions, especially if the battery is running low. Although the design is sleek and discreet, and the battery life is reasonably good, the functionality does not meet expectations. Do yourself a favor and buy a Ring Camera The mobile app is another weak point, falling short of what users would expect from a device in this category. In short, despite a few positive aspects, the frustrations far outweigh the benefits. For the amount of disappointment it causes, it is hard to justify recommending this product.

One of the best camera I got so far from Arlo. I pair this to my old generation cameras and you can see the difference in video quality. Night vision is great. Battery holds charge for more than two weeks.

I’m really impressed with this system. The video quality is excellent both during the day and at night, and the motion detection is very accurate. The installation was quick and simple, and the app makes it super easy to monitor everything from my phone. The battery life has been great so far, and I love the fact that I can receive notifications instantly when there’s movement. The design is clean and looks great anywhere you install it. Overall, it’s a reliable and high-quality product — totally worth it for peace of mind and home security. Highly recommended!

Purchased the cameras to replace several trail cameras around my house. Easy set-up and the work great. I have two in the back yard facing and one in my side yard. Picture quality both day and night is excellent. The Arlo app and software offer many setup options. I' going to puck up a forth camera and add it to the others. Strongly recommend the ARLO Pro 5 camera system

The Arlo 5 cameras are very nice quality. The picture quality is very nice and crisp. The battery performance is much better and The app is easy to use and much more organized. I feel very safe and protected with these new cameras. I especially enjoy the color night vision option.

Pros - Excellent video clarity, day and night - Easy installation and setup - Smart notifications reduce noise - Long battery life with low-power mode - Works with Alexa and Google Assistant - No HomeKit support - Some features require a paid subscription after trial - No onboard storage without optional SmartHub

Great for peace of mind. These cameras have amazing quality and help me keep an eye on my property while I’m away. I’m thankful I don’t have to have a hub or anything, and it was an easy setup thanks to the Arlo app. The recognition features are also helpful to let me name cars and people to have more detailed notification. I wish the battery life was better since I’m sometimes away for months at a time, but they still hold up well. And the extra battery and charging station is a big plus. I wish some of the advanced features didn’t require a subscription but that’s not a huge issue. I’m paying for the annual plan anyways but do be aware that you can’t really use the recognition features, cloud storage, or defined motion zones without the subscription. Though you can use motion zones if you have AC power to the camera. Overall, they are great cameras and good quality, but I’m leaving off a star just for the somewhat shorter battery life and subscription requirement. They should offer an XL battery option similar to the Arlo Essential XL cameras.

I have always had this security system. The cameras are very clear. Battery last along time the cameras are very easy to set up.

This is my second purchase of the Arlo Pro 5S system. After using it for over a year, I continue to be impressed by the quality and ease of use. They are a breeze to set up and the battery lasts about 6-8 months, which is great! The clarity of the video is fantastic, even in low light. The sowtware is simple to use, very easy to set up and always alerts when something passes within view. The only small issue is when there are very strong winds, but that is more the effect of my placing it on a gutter mount that may be too flimsy. I would choose Arlo over any of the other non-wired systems the price range.

Good camera easy to connect and it’s clear love that it doesn’t need to be plugged in

Overall, I'd say the security camera's are a good product. The video has good quality. The live view is pretty good. They were relativity easy to install. The batteries last a long time and are easy to exchange. The only issue I have is the service. It's hard getting ahold of the company. They raise your rates to often.

It’s not perfect, but the Arlo system is very good! Clear audio and video, battery life is tracking at over 2 months. Easy charging and replacement.

Daytime/ motion works well, night time vision could be better along with the motion sensor, there has several moments my dog has been outside and the camera never captured or picked up the motion.

I have bought again and would buy more if needed. I have protection order against a man. I needed them and they worked GREAT. held up in my case. Very clear picture. Easy to Use. Quick install and the battery lasts me over 3mo. charges in just a few hours and has an extra. All around good product

Great quality and great battery life. I do not like that you have to pay for a subscription to store footage.

I recenlty upgraded my cameras to the newer Pro 5S series and really like the improvements. The cameras have great response to movement and take clear video images.Battery life is good, although I now have mine connected to solar chargers. Easy to install and the ARLO app works well.

Love the clear pictures. Also, the sound is great......

Have to Say 200% Improvement from the Earlier Models, with Battery Life amazing, and Picture Quality is fantastic. This, although there is a Learning Curve to Achieve these Remarkable Standards, has brought, FOR ME, Arlo back into prospective of Standing Tall on the Security Cam Market. A new Zoom and Follow Mode is surprisingly accurate, for a Stationary Security Cam, was quite surprised. Must add though, Night Vision Funky, as only Black and White, as Color Night Time Vision is touted as a “Feature” in this cam, but all good once you Play Around with all these Features. New Arlo Mobile App Interface is Highly Customizable, and provides an individual preference that improves the approach to One’s Own Needs. So far, a happy camper. Two weeks, battery hasn’t budged with Nightly Racoons Playground in View…Who Knew all that was going on, as my Older Arlo Pro’s had Never Detected anything but Big Humans.