Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 864 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quick response

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to hook up and have a great picture. I have Pro2 and Pro3 cameras that have to hook up through a base station. These Pro 5s hook up directly to WIFI and therefore have a much quicker response time when pulling them up. Now the person at the front door is still standing there instead of walking away .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Nice Mobile camer with long battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool set, work well and battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    As advertised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great awesome battery life great picture quality and connected to my old station! I also happened to get a great deal on them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent for the sales price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during a sale. Image quality is good, with many customizing options. This makes it difficult to figure out how to set it up for exactly what you want though. The small spot light doesn't illuminate more than several feet, so get the larger spotlight version if you mount this higher to cover a larger area. It took quite a lot of work and troubleshooting to get the cameras to connect to the wifi, and I really don't know what I did to get it to start working.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Affordable security cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo security cameras! Easy to set up and the app it´s friendly to use. Good image resolution for the clips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pro 5s review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the app is very easy to use and set up is not complicated at all , the features on the app is really cool as well, you can set it up to turn on by itself and set up activity zones, pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I spy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Arlo security system. It was easy to install, and the clarity is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I originally bought a cheaper camera that had poor sound and the visual was awful. I traded in for this Arlo camera and the quality and sound is so much better. Plus the app is extremely easy to use! I do however wish it had better night visual; maybe it doesn’t and I don’t know the button to click for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SYSTEM

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were shopping for a new security camera system for our home. We had narrowed it down to 3. I had been reading reviews on all 3 systems. The reviews on this system are really pretty good, so we decided to purchase a system and see how it performed. From what the store setup advertised, the image quality looked good. We got home and began installation. I was truly amazed on how simple the entire installation process was, from camara mount to app install to viewing took roughly 60 to 70 minutes. The clarity of the camaras was even better than in the store. The ease of set up and use is the easiest I have ever done. I now have 6 camaras and 1 floodlight camara. I will be purchasing 4 more floodlight camaras. If I could give more stars I would. In my opinion this has the best quality for the price. Would I recommend this ABSOLUTELY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera! Why is it apparently overlooked?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this gem about a week ago. It really reliably satisfied my desire to obtain a camera that solved the deficiencies of other cameras that I have tried out. The motion detection capabilities are absolutely superb; all it takes is to properly position the camera so that the desired detection area is within the bottom two thirds of the live-view frame, and also adjust the motion sensitivity setting. In addition, there is a "Motion Test" feature; when it is activated, you simply walk around the various area/positions that you desire to notified of when there is motion, and the camera's LED prominently flashes orange once motion is detected. Also, the user can reliably and almost invariably access "Live View" mode without any undue delay. It normally averages about 10 seconds at most for the display, I have a 100GB Wi-Fi setup, with an extender that is located approximately 9 meters away. Yes, the image is extremely sharp, bright, and crisp--even at night, with modest lighting; I don't use the "Spotlight" feature. By te way, night-time viewing does display in rather vibrant colors. The user can set the types of alerts to receive notifications concerning, i.e., "Smart Alerts." For example, the settings allow for Person, Motion, Sound, Vehicles, Animals, and more. I am only interested in Persons. As an aside, the camera does have the capability to automatically zoom in on and track a person. However, if the user activates that particular feature, then the 2k-video streaming/recording is automatically turned off and replaced with a somewhat lesser resolution. I never use the zoom-and-track feature. CON: It appears that the user cannot delete multiple feeds at a time, i.e., from the list of individual feeds. Instead, each feed must be individually deleted using a three or four step process. Why does doesn't Arlo support multiple deletions? WASTE OF TIME!!! If not for the lack of a feature to support multiple deletions, I would have given a five-star review. I have two of the following cameras: Nest, Blink, and Ring (doorbells); they all permit multiple deletions of feeds. I contacted customer support, and the agent confirmed that there have been complaints regarding this issue; he stated that Arlo is well aware of such feedback. I don't understand why Arlo dares to think that people ought to suffer to waste their time and energy on deletion tasks. Lastly, I warn that it may be a bit of a challenge locating some of the features using the app. I downloaded the User Manual. Largely, it is rather well put together, However, at times, it seemed as if the features were not located in same part of the app as explained, e.g., turning Spotlight off/on, or certain features related to motion detection or app alerts. Click on the "Person" icon on the Home page->On the resultant page, click "Home"-> "Smart Notifications. Compare the preceding instructions with the following; it's rather confusing: On the Home page, click the "Feed" button->Then, in the upper left of the screen, click on the three dots-> On the resultant "Feed Settings" page, click "Event Types" to enable/disable the future display of events that trigger/wake the camera, e.g., motion, person, vehicle, animal, package, temperature change, light change, smoke/CO alarm, etc. With the exception of "Motion," the other items on the list are the same as the listing in the previous paragraph, which concerns Smart Alerts. (Go figure.)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Nice system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Easy to operate. Installation is pretty easy too. It’s a nice looking system, the only reason I didn’t give this 5 stars is because I feel the monthly service plans are very expensive. If I would have looked into that first I would have bought something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad deal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Arlo pro4 go out on me and my geek squad protection covered most of the cost of upgrading to these. They seem a little better. The battery life has improved. My only problem I have is the one in my front yard looks up the side of the house and doesn't activate until people are almost past it. That may be my fault if i dont have the settings right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love Arlo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arlo for several years now and have continued to upgrade. After using other similar type at home cameras I'm very happy with these. They are easy to connect and setup, have better battery life than others, however if you have high traffic I recommend getting the solar panels, they are worth it. The app is easy to use and has a great interface. The quality of images and video is also great and there isn't much of a lag which was a big problem that i had with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    New Camera system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are quite easy to set up and have amazing video quality. The batteries actually last a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up. Camera quality is great. The app could be a little better as far as UI. Really good option when they go on sale

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice quality cameras, physical installation is pretty easy. Needed to contact customer support on multiple occasions to actually set up and configure the system. I’m a senior citizen and can do many techie things but I needed to work with Arlo support and my ISP to get this to set up correctly cuz I don’t understand about opening ports and switching my router from 5ghz to 2.4 ghz. A younger more techie person would be fine. Arlo support and my ISP WERE VERY helpful. Didn’t come with a manual and I like a hard copy. Will have to go online and get that if possible to figure out how to work this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Arlo Pro 5S does not connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cameras cannot be connected to the WIFI . Has been on the phone with Arlo for many hours, but nothing they suggested helps. All other cameras could be connected without a problem and are working great.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at [email protected] by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic security camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Great Performance and Easy to Use!" "The Arlo camera has been a game-changer for home security. It’s super easy to install and connects seamlessly with the app. The video quality is excellent, and the two-way audio feature is very clear. I can monitor my property from anywhere with no issues!"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do yourself a favor and buy a Ring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend purchasing this product. While the camera quality itself is good and the night mode is excellent, the overall experience is very disappointing. The main issue is that the cameras take too long to go live, often requiring manual intervention. They also frequently fail when handling multiple interactions, especially if the battery is running low. Although the design is sleek and discreet, and the battery life is reasonably good, the functionality does not meet expectations. Do yourself a favor and buy a Ring Camera The mobile app is another weak point, falling short of what users would expect from a device in this category. In short, despite a few positive aspects, the frustrations far outweigh the benefits. For the amount of disappointment it causes, it is hard to justify recommending this product.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Luan,

      Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Camera quality, Setup

    Rated 5 out of 5 stars

    Another great Arlo product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, good battery life and so far the quality has been excellent.

    I would recommend this to a friend
Sponsored